UX Designer

Location:

Ottawa, Canada. In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make tomorrow's possible. For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America.

Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

Note that role can be hired in Halifax, NS (east coast) and Victoria/Vancouver, BC (west coast).

We have a current vacancy for a UX Designer to join our Team in Ottawa, ON. Thales Canada, Defence & Security is engaged in supporting the Royal Canadian Navy (RCN) through its In
- Service Support (ISS) Programs. Between the AOPS & JSS In
- Service Support (AJISS) and Minor Warships & Auxiliary Vessels (MWAV) programs, Thales Canada provides support to over 70 % of the RCN fleet. Thales Canada is leveraging cutting- edge solutions to deliver preventative and corrective maintenance, Integrated Logistics Support (ILS), Program Management, Engineering and Lifecycle Material Management (LCMM), and new capabilities to numerous platforms.

Thales Canada is looking for a UX Designer to assist in the ongoing modernization and digitization efforts in our naval in- service support programs. The UX Designer will be responsible for turning complex operational requirements into clear, safe, and effective user interfaces that help naval crews and shore- based operators to operate, fight, maintain, and train more efficiently. The role combines user- centred design methods with a deep understanding of operational constraints to create interfaces and interactions that support mission success in demanding environments.

Canada

• Access to Trade Controlled Hardware, Software, Technical Information
• Controlled Goods Program Clearance
• Security Clearance

• Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, the ITAR or the EAR and COMSEC
• Requires a positive Controlled Goods assessment as you will have direct access to hardware, software, technology or technical data controlled under the Canadian Controlled Goods Program
• Required to obtain and maintain a Security Clearance at the NATO Secret Level

• Define information architecture, navigation structures and interaction patterns for complex multi- function consoles, command centres, and support tools.
• Design low to high fidelity wireframes, interactive prototypes and storyboards for operational and maintenance interfaces.
• Ensure designs support situational awareness, quick decision making, and minimisation of operator workload and error.
• Collaborate with Human Factors / Ergonomics experts to apply relevant standards and usability principles.

• Build interactive prototypes (from clickable mock ups to high- fidelity simulations) for user evaluation in labs or realistic environments.
• Plan and conduct usability tests and validation sessions with end users (including scenario based and time critical tasks).
• Analyse feedback and test results, iterating the design to balance usability, safety and performance.
• Support formal verification & validation campaigns and acceptance reviews with the customer.

• Work closely with system engineers, software developers, product owners and ILS teams to ensure feasible and implementable designs.
• Translate operational and system requirements into UX/UI specifications, wireframes, and detailed design documentation.
• Provide UX guidance during implementation, participate in design…