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Senior Manager, Solution and Platform Architecture

Job in Ottawa, Ontario, Canada
Listing for: Canadian Cancer Society
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    IT Project Manager, Cloud Computing
Salary/Wage Range or Industry Benchmark: 76000 - 114000 CAD Yearly CAD 76000.00 114000.00 YEAR
Job Description & How to Apply Below

Job Title: Senior Manager, Solution and Platform Architecture

Vacancies: This posting is for 1 current vacancy.

Location: Toronto, ON | Vancouver, BC | Ottawa, ON | Calgary, AB | Halifax, NS | St John's, NL | Kelowna, BC| Prince George, BC | Hamilton, ON | Montreal, QC (Detailed office location information can be found by visiting this link: )

Work Model: Hybrid Work Model

Salary Band: 7 ($76,000 - $114,000 CAD)

HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA

The Canadian Cancer Society works tirelessly to save and improve lives. We raise funds to fuel the brightest minds in cancer research. We provide a compassionate support system for all those affected by all type of cancer, across Canada. Together with patients, supporters, donors and volunteers, we work to create a healthier future for everyone. Because to take on cancer, it takes all of us.

It takes a society.

Join a dynamic team of professionals helping to power the Canadian Cancer Society’s (CCS) operations and fuel our mission through innovative digital solutions. The Digital Strategy & Technology team is at the forefront of CCS’s digital transformation. Together, they are harnessing digital tools, data and technology to boost fundraising capabilities and enhance the experience of everyone who interacts with us online.

With a passion for continuous improvement and a commitment to making an impact, the team ensures CCS’s digital presence is strategic and engaging, helping us inspire and empower more Canadians who care about cancer every day.

MAKING AN IMPACT
We are seeking a Senior Manager, Solution and Platform Architecture to lead the design, evolution, and operational excellence of our enterprise Salesforce ecosystem. This is a high-impact leadership role that blends deep technical expertise with strategic thinking, people management, and innovation in AI technology.

As part of the Salesforce Solutions and CRM Strategy team, you will oversee platform architecture, technical standards, operational excellence, release management, and cross-functional enablement. You will lead a team of architects, developers, and platform engineers while collaborating closely with cross-functional teams including Engineering, Security, Product, Sales, Marketing, and Customer Experience.

WHAT YOU’LL BE DOING:

Lead the architectural vision and strategy evolution of the Salesforce platform:

  • Own and develop the architectural roadmap for Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, custom apps).
  • Integrate AI technologies to optimize performance and automate processes.
  • Drive modernization, best practices, and platform scalability in a multi-cloud, multi-org environment.
  • Collaborate with the Director to align Salesforce strategy with business goals.
  • Improved fundraising efficiency through automation and data-driven insights.
  • Oversee daily operations, incident management, and platform reliability:

  • Manage incident response, performance tuning, environment management, and release operations.
  • Implement monitoring, logging, and alerting for high availability.
  • Support development and maintenance of solutions for fundraising and volunteer management.
  • Ensuring uninterrupted donation processing and volunteer engagement.
  • Guide release management, Dev Ops practices and compliance:

  • Support CI/CD pipelines, deployment strategies, and automation tools.
  • Provide architectural guidance for compliant, high-quality releases.
  • Manage environment strategy (sandboxes, dev/test/prod orgs), data refresh cycles, and deployments.
  • Collaborate with QA and Dev Ops teams for continuous improvement.
  • Faster delivery of new fundraising features and secure data handling.
  • Others:

  • Foster a high-performance culture that leverages the unique talents and strengths of each member while encouraging their growth and development.
  • Champion CCS as a hero in the face of cancer.
  • Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.
  • QUALIFICATIONS:

  • 5+ years of experience in Salesforce architecture,…
  • Position Requirements
    10+ Years work experience
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