Digital Product Designer
Job in
Ottawa, Ontario, Canada
Listing for:
Alterna Savings
Full Time
position
Listed on 2026-01-13
Job specializations:
-
IT/Tech
Digital Media / Production
-
Creative Arts/Media
Digital Media / Production, Graphic Designer
Job Description & How to Apply Below
Scope of Position
At Alterna, we are reimagining everyday banking to empower the financial futures of our members. The Product Designer (UI/UX) will play a pivotal role in crafting intuitive, delightful, and impactful digital experiences within the Digital Channels Applications team and Alterna Broadly. This role focuses on solving real member problems through human-centered design, collaborating closely with cross-functional teams to create user interfaces and experiences that balance user needs, business goals, and technical feasibility.
You will own the end-to-end design process for our digital platforms, driving innovation and ensuring seamless, engaging interactions. As a key member of the Digital Channels team.
Major Responsibilities
UI/UX Design
Design beautiful, intuitive, and accessible user interfaces for web and mobile applications, adhering to iOS, Android, and responsive web design guidelines.Create wireframes, user flows, interaction prototypes, customer journey maps, and high-fidelity designs to articulate design concepts and solutions.Develop pixel-perfect design documentation, including annotations, for seamless handoff to developers.Incorporate motion design and micro-interactions to enhance user engagement and delight.Translate complex system requirements into simple, user-friendly designs that institutionalize customer-centric practices.Rapidly prototype concepts using tools like Figma, ranging from low-fidelity sketches to interactive digital prototypes.Ensure designs align with Alterna’s brand identity and accessibility standards.Research and Validation
Collaborate with stakeholders to conduct qualitative and quantitative research, including user interviews, usability testing, and observational studies.Apply design thinking to uncover insights, validate design concepts, and iterate based on member feedback and data-driven findings.Leverage journey maps, service blueprints, and user personas to drive member-centric solutions.Collaboration and Communication
Work closely with stakeholders to align on product vision and ensure design specifications are implemented accurately.Facilitate design workshops, brainstorming sessions, and process improvement discussions to foster collaboration and innovation.Communicate design rationale, research findings, and conceptual ideas effectively to both technical and non-technical audiences, including senior leadership.Partner with developers to ensure technical feasibility and support post-implementation refinements.Process and Support
Own the end-to-end design process, from ideation and prototyping to user testing and final delivery.Document design processes, technical requirements, and release notes for diverse audiences.Contribute to the continuous improvement of design workflows and tools within the Digital Channels team.Qualifications
Education / Certifications / Experience
University degree in design, human-computer interaction, computer science, or a related field (or equivalent working experience, or working toward a relevant certification).A minimum of 5 years of experience in UI/UX design, product design, or a related role.Proven experience launching innovative digital products, with a portfolio showcasing creative, impactful designs (experience in financial services or fintech is a plus).Proficiency in design tools such as Figma (required), Adobe XD, and Adobe Creative Suite, with experience in prototyping and motion design tools.Competencies
Proactive, “get stuff done” attitude with excellent organizational and time management skills.Passion for human-centered design with deep empathy for users and a commitment to solving real problems.Exceptional visual design skills with a strong sense of aesthetics, typography, and motion design.Ability to balance creativity with strategic thinking, delivering designs that meet both user needs and business objectives.Strong storytelling and communication skills to articulate design decisions and inspire stakeholders.Collaborative mindset with the ability to work effectively across cross-functional teams.Adaptability to shifting priorities and comfort working in a fast-paced, dynamic environment.Excitement for the financial services and fintech sector, with a desire to innovate within digital banking.
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
