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Microsoft Dynamics 365 ERP Functional Consultant, Senior Associate

Job in Ottawa, Ontario, Canada
Listing for: PwC
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Systems Analyst, IT Consultant, Data Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 84700 - 134700 CAD Yearly CAD 84700.00 134700.00 YEAR
Job Description & How to Apply Below

Description

& Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Microsoft Dynamics generalist at PwC, you will possess a broad range of consulting skills and experience across various Microsoft applications. Working in this area, you will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Microsoft applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Meaningful work you’ll be part of

As a Dynamics 365 ERP Functional Consultant, Senior Associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to: 

  • Organize, execute, manage, and document workshops, meetings and requirements sessions with the client representatives, project stakeholders, business analysts and consulting team.

  • Conduct necessary reviews, analyze the client’s finance processes, and consult with the client and project team to ensure the Provide experience in these D365 modules:
    General Ledger, Cash & Bank, Advanced Bank Reconciliation, Accounts Payable and Invoice Capture, Project Management & Accounting, Budgeting, Management Reporter

  • Provide in-depth knowledge of the Microsoft Dynamics D365 application and evaluate the customer’s business processes against the standard Microsoft Dynamics functionality.

  • Document the business requirements, expressing what actions a solution must take and what outcome is expected.

  • End-to-end management coordination of the project and responsible for the successful completion of the project within a stipulated budget.

  • Ensure that the technical aspects of projects meet required standards for functionality, operability, and documentation.

  • Work with project managers and team leaders to cater for resource changes across projects.

  • Carry out additional, reasonable duties as may occur from time to time as instructed by your manager or members of senior management.

  • Contribute towards a working environment that epitomizes “PwC AC” where everyone is seen as an equal, and equality and diversity is championed.

  • Experiences and skills you’ll use to solve

  • Proven experience in Microsoft D365 with expertise in implementing the Supply Chain modules.

  • Minimum of 2 full lifecycle D365 ERP/CRM implementations.

  • Bachelor and/or Master's degree or diploma in Computer Science, Information Technology, or a related field.

  • Relevant Microsoft certifications; MB-310 is strongly preferred.

  • Excellent communication, presentation, and client engagement/consulting skills.

  • Strong analytical, problem-solving, and detail-oriented skills, and able to document system requirements and functional design.

  • Able to work independently and as part of a global team and demonstrate initiative and proactive approach to daily tasks.

  • Natural learning orientation with regards to new technologies and implementing them

  • PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

  • Thisnewly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

    The salary range for this position is $84,700 - $134,700.The posted salary rangerepresentsthe expected hiring range for PwC locations in major citycentres.

    Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary isdeterminedby your skills, experience,qualificationsand work location.

    Inaddition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward…

    Position Requirements
    10+ Years work experience
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