Lifecycle Coordinator at Client SIte

Job Description

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.

Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely.

This role requires that candidates go through a Top Secret Clearance with the Canadian government; hence the applicant must be a Canadian Citizen with 10 years verifiable history on Canadian soil.

Coordinate the full lifecycle of IT products and systems—from initial planning through development, deployment, maintenance, and retirement. Monitor and optimize lifecycle processes to align with strategic objectives. Translate business goals into stage-specific requirements and collaborate with cross-functional teams to ensure timely delivery, smooth operations, and orderly decommissioning.

• Coordinate lifecycle stages, including planning, design review, development hand-off, deployment, maintenance, and decommissioning
• Gather and analyze lifecycle data to identify process bottlenecks and recommend improvements
• Develop and maintain detailed lifecycle schedules, milestones, and supporting documentation
• Facilitate regular cross-functional meetings and workshops with development, operations, and business stakeholders
• Track key lifecycle metrics and produce status reports and dashboards for leadership
• Conduct risk assessments at each lifecycle phase and elevate critical issues
• Support release and change management by coordinating testing, deployment, and post‑launch reviews
• Oversee end‑of‑life planning, including decommissioning schedules, data archiving, and compliance checks
• Maintain a centralized repository for all lifecycle documentation, ensuring version control and audit readiness
• Research and recommend best‑practice lifecycle management tools and methodologies

• Proven ability to coordinate multiple phases of IT product or system life cycles
• Exceptional organizational skills with keen attention to detail
• Strong written communication skills for clear, concise documentation and reporting
• Solid understanding of IT service management and product lifecycle management principles
• Hands‑on experience with lifecycle and project tracking tools (e.g., JIRA, Service Now, PLM platforms)
• Analytical mindset capable of interpreting lifecycle data to drive process improvements
• Effective stakeholder management skills to align technical and business teams
• Knowledge of risk management frameworks and mitigation strategies
• Bachelor’s degree in Information Technology, Business Administration, or related field preferred
• Minimum of 2 years’ experience coordinating product or project life cycles in an IT environment

This position is at Client Site in Ottawa.

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e‑mail AODA Canada Requests.

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