Field Service Technician II

Position: Field Service Technician II ON
This job is with Danaher, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At  Leica Biosystems , one of  Danaher’s  15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most.

When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact.

Learn about the  Danaher Business System  which makes everything possible.

The  Field Service Technician II  is responsible for installing, maintaining, and repairing equipment at customer sites. They ensure timely and efficient service delivery, troubleshoot technical issues, perform preventive maintenance, and provide customer training and support as needed.

This position reports to the Regional Field Service Manager (RFSM) and is part of the Canadian Field Service Team, to be located in Ottawa, Ontario and working  REMOTELY  to cover primarily the province of Ontario and others as required.

In this role, you will have the opportunity to:
Provide technical service  including installation, maintenance and repair of mechanical, electro-mechanical, electronic, and refrigeration instruments,
Ensure operational compliance and communication  by documenting service activities per Health Canada, FDA, and Leica policies, and maintaining timely communication with internal teams and external customers to meet expectations.
Demonstrate professionalism and continuous development  by expanding product and application knowledge, representing the company with integrity, and maintaining high customer satisfaction.

The essential requirements of the job include:
Associate degree, college diploma, or undergraduate degree in  Electronics, Mechanical, or Robotics Engineering .
2+ years of hands-on experience  in repairing and maintaining electronic, electro-mechanical, or refrigeration instruments.
Proven technical aptitude and problem-solving skills with a focus on delivering high-quality service in field environments.

Travel, Motor Vehicle Record & Physical/Environment Requirements:
This position requires up to 80% flying and/or driving travel, which includes overnight stays.  Travel will primarily be domestic but may occasionally be international.
Must have a valid driver’s license with an acceptable driving record
Ability to regularly lift, move, slide, raise and/or place up to 50 lbs.  Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.

It would be a plus if you also possess previous experience in:
Prior roles in  regulated laboratory environments ,  medical device servicing , or  hospital-based technical support  provide strong foundational skills.
Experience as a  Biomedical Engineer  is considered a significant asset due to the overlap in technical expertise and customer-facing service delivery.
Bilingual proficiency in English and French is preferred.

Leica Biosystems, a Danaher operating company, offers a broad…