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Information Management; IM Analyst

Job in Ottawa, Ontario, Canada
Listing for: City of Ottawa
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Information Security, Information Science
Salary/Wage Range or Industry Benchmark: 93764 CAD Yearly CAD 93764.00 YEAR
Job Description & How to Apply Below
Position: Information Management (IM) Analyst

Requisition
Department:
Office of the City Clerk
Service:
Legislative Services
Branch: IM Branch

Employment Type:

1 Permanent Full Time Position 

Work Hours:

35 hours per week
Affiliation: CIPP 
Salary Information: $93,764.58 - $ annually (2025 rates of pay)

Location:

City Hall,110 Laurier Avenue West
City:
Ottawa, ON
Job Category:
Administrative and Support Services 
Application Close: 20/01/2026

JOB SUMMARY

Information Management is responsible for developing, implementing and evaluating IM policies, systems, standards and practices to enable the City to manage its records and information holdings in a cost-effective and coordinated manner throughout their entire lifecycle with due regard for information security, organizational accountability, program/service delivery, legislation, economy and efficiency.

You are a recognized Information Management (IM) subject matter expert responsible for providing expertise in the design, development, implementation, dissemination, monitoring and evaluation of records and information management policies, systems, standards and practices to enable the corporation to manage its records and information holdings in a cost-effective and coordinated manner throughout their entire life cycle with due regard for information access, protection of privacy, security, preservation, organizational accountability, program/service delivery, legislative and regulatory compliance, economy and efficiency.

You also establish and manage projects/studies/reviews to address short and long-term records and information management program needs/issues.

EDUCATION AND EXPERIENCE

Completion of Master’s degree in Library and Information Management Studies, Library and Information Sciences, or a related field.

Minimum of 5 years of progressively responsible experience in records and information management.

CERTIFICATIONS AND LICENCES

Certified Records Manager (CRM) current with Institute of Certified Records Managers (ICRM) or related Information Management certification is desirable

KNOWLEDGE

  • Records and information management theories, principles, practices, methods and techniques
  • Records and information management issues, emerging trends and technologies, including Electronic Documents and Records Management Systems (EDRMS) and non-IM-certified applications and records holding systems
  • Legislation and regulations related to the management of municipal government records, including MFIPPA (Municipal Freedom of Information and Protection of Personal Privacy Act), PHIPPA (Personal Health Information and Protection of Privacy Act), and PIPEDA (Personal Information and Electronic Documents Act), etc., obligations and restrictions respecting disclosure of business and professional information
  • ISO 15489, International Standard on Records Management, Part I and Part II
  • ISO 23081 - three-part technical specification defining metadata needed to manage records
  • ISO 19005, Document management -- Electronic document file format for long-term preservation, Part 1
  • ISO/TR 18492, Long-term preservation of electronic document-based information
  • MoReq:
    Modular Requirements for the management of electronic records
  • Department of Defense (DoD) 5015.2 standard
  • Library and Archives of Canada (LAC) Information Management Directives
  • Treasury Board of Canada Information Management Directives
  • Information security principles and practices
  • Digital format and physical media obsolescence, preservation fundamentals and emerging technological solutions
  • Document imaging and other technology-based records storage and retrieval devices
  • Network (Shared) Drive content management, structures, and records storage risk
  • Structure, accountabilities, jurisdictions and processes of municipal government.
  • Organization, mandate, business lines, functions, and strategic priorities and direction of the departments of the corporation
  • Planning and policy development processes
  • Business process improvement principles and techniques
  • Performance measurement concepts, tools and reporting
  • Microsoft applications including Word, Excel, Power Point
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.
  • COMPETENCIES,

    SKILLS AND ABILITIES

  • Excell…
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