Ottawa; East- Business Partner

1815 Bantree St, Ottawa, ON K1B 4L6, Canada

Posted Monday, March 9, 2026 at 4:00 AM

People & Culture Business Partner

Location:

145 Walgreen Road, Carp, Ontario

Position Type:

Permanent Full-Time

Reporting to:

Manager, Employee Relations

Start Date:

Immediately

Hours:

Monday to Friday

Compensation:

$85,000-$95,000 per annum

Miller Waste Systems Inc. has been in operation since 1961. Miller is a leader in waste management and diversion, providing governments and industries with a wide range of services in the province of Ontario, Nova Scotia, New Brunswick, and Manitoba. Miller has over 65 years’ experience in the waste management sector, and currently operates out of more than 30 locations.

Our people are our number one asset and together we are working towards achieving our vision to be the most trusted, most operationally excellent integrated waste provider in North America
.

Join us and become a part of the Miller family/team and be a part of something great, where you can make a difference.

Summary:

The People & Culture Business Partner (PCBP
) will work on building strong relationships with leaders and employees in their respective operating groups. The PCBP will be the primary contact for all human resources needs for their client groups, foster engagement in company initiatives, events, and day-to-day operations. This includes but not limited to, meeting individually with employees and leaders, investigating employee discipline, disputes, policy violations, assisting employees with internal transfers, and hearing concerns about their employment, coaching, and supporting employees and leaders.

The PCBP will maintain employee relationships, facilitate employee committee meetings, engage operations face-to-face, and assist with engagement initiatives.

This role represents the Business Partner for the Ottawa Region. Initially, it will support operations at the Ottawa West location, with the potential for this scope to be expanded. This is an in-office position.

Responsibilities
:

• Align people strategy and associated initiatives to daily operating group needs.
• Be present at each site on a regular basis and engage with employees at start-up time to foster relationships and trust.
• The position requires the PCBP to be on-site on a regular basis during employee start up, which in many sites is at 6:00am.
• Facilitate the delivery and deployment of People and Culture programs and processes.
• Provide guidance, direction, and advice to MWS Managers and employees regarding employment related issues including but not limited to the interpretation of company policies & procedures, performance management, investigations, terminations, strategic planning, employee development, and employee retention.
• Maintain employee records and filing, including HRIS data entry and reporting.
• Recognize barriers to success, facilitate dispute resolution supporting an engaged culture.
• Use de-escalation techniques to deal with conflict or seek advice to resolve issues.
• Use continuous improvement & best practices to influence human resources strategies.
• Participate and understand HR and employment law including from time-to-time attending legal proceedings and responding to employee related legal issues.
• Drive efficiencies and effectiveness of the team and seek opportunities to improve.
• Manage escalations for all employee relations and/or labour relations matters.
• Provide coaching & support management on leadership development, talent, and performance management, change and people management issues & communication.
• Provides support on WSIB and LTD claims as required, including return to work programs and accommodation requests.

Competencies &

Qualifications:

• Post-secondary education in Human Resources, or related field; CHRP or equivalent, an asset.
• 5 years’ experience as a generalist or business partner preferred.
• Experience in dealing with labour relations and, specifically, working within a unionized environment, is considered an asset.
• Takes ownership of the role and responsibilities, taking a people-first approach.
• Strong understanding of human resources policies, procedures, and regulations.
• Proactive monitoring of legislative policy changes…