Senior People & Culture Business Partner

On behalf of our client in the print and marketing sector, Treow Group is seeking a Senior People & Culture Business Partner (SPCBP) to lead and elevate the People & Culture function at their Ottawa facility.

Location: Ottawa, ON
Employment Type: Full-Time (In-office with hybrid potential)
Reports to: Director of People & Culture (Toronto Head Office)
Seniority Level: Mid-level

As part of a larger, national organization in the print and marketing industry, our client is building for the future—scaling operations, investing in talent, and reinforcing a culture of excellence. The Senior People & Culture Business Partner will be the on-site P&C lead in Ottawa: a trusted partner to leadership and a visible, accessible resource for employees.

This is a hands-on role that requires walking the floor, building strong relationships, and delivering practical solutions. Supported fully by the Toronto Head Office team, the SPCBP will focus on recruitment, employee engagement, learning & development, health & safety, and implementing EOS (Entrepreneurial Operating System) initiatives that drive alignment and accountability.

If you’re an experienced People & Culture professional who thrives in fast-paced, high-output environments and enjoys being close to the business, this is the role for you.

• Act as the primary People & Culture partner to local leaders and employees.
• Lead end-to-end recruitment for a range of roles, ensuring timely and effective hiring.
• Support workforce planning and organizational needs in alignment with business goals.

• Deliver onboarding and training programs that build employee capability.
• Partner with Head Office to roll out leadership development and L&D initiatives.

• Build strong relationships by being present and approachable on the floor.
• Support performance management, coaching leaders on effective feedback and accountability.
• Drive employee engagement initiatives to strengthen culture and retention.

• Oversee local workplace health & safety programs, ensuring compliance with Ontario legislation.
• Champion a safety-first culture by partnering with operations and delivering training and awareness.

• Implement and reinforce People & Culture policies and practices aligned with Head Office standards.
• Guide leaders and employees through employee relations, compliance, and investigations.
• Play an active role in implementing EOS initiatives such as scorecards, accountability charts, and meeting cadences.

• 5+ years of progressive People & Culture / HR experience, with a focus on recruitment, employee relations, and safety.
• Strong knowledge of Ontario employment law, HR best practices, and workplace safety requirements.
• Experience with hands-on HR delivery in manufacturing, print, logistics, or similar industries is an asset.
• Proven ability to manage high-volume recruitment in a competitive market.
• Exceptional relationship-building and influencing skills across all levels of an organization.
• CHRP/CHRL designation (or equivalent) preferred.
• Familiarity with structured operating models (EOS, Lean, or similar) is a strong advantage.

• Visible & Approachable. You thrive on being present, walking the floor, and connecting with people.
• Hands-On & Practical. You enjoy rolling up your sleeves and delivering solutions, not just strategies.
• People-First. You balance empathy with sound judgment and business needs.
• A Builder. You know how to establish programs in recruitment, L&D, and safety that are scalable and effective.
• Execution-Driven. You understand the importance of EOS tools and rhythms to create accountability and results.

Our client is part of a nationally recognized, founder-led Canadian group in the print and marketing space, serving thousands of businesses and households every year. The Ottawa facility plays a central role in delivering high-quality print and marketing solutions supported by data, technology, and operational excellence.

The culture emphasizes teamwork, safety, accountability, and community—backed by a Toronto-based People & Culture team that ensures consistent support and alignment across the organization.