Junior Human Resource Business Partner; HRBP

Overview Responsibilities

Reporting to the Human Resources Manager ER/LR the Employee & Labour Relations Specialist is responsible for providing expert consultation and professional advice to members of management, assistance to hourly Team Members and is involved promoting a positive work environment by fostering trust, respect, and inclusivity between management and employees, while developing strategies to enhance employee engagement and satisfaction. This position is also an integral member of the property’s Human Resources team, working closely with fellow Human Resources professionals in support of the property’s Human Resources’ goals.

Additionally, this role collaborates directly with global Support Services teams to ensure alignment with brand standards, strategic objectives and innovative initiatives.

• Provides direction, coaching, and advising to management in interpreting and communicating Employee & Labour Relations policies, procedures and practices as they relate to resolving Team Member issues. Must be able to speak confidently to upper management and corporate HR.
• Maintain a working knowledge of industry best practices and be knowledgeable of changing laws pertaining to Human Resources.
• Partners with other HR professionals to develop high performance work teams.
• Conducts Team Member related investigations, especially highly sensitive issues.
• Supports managers on performance management of team members.
• Plans and executes a variety of Team Member events.
• Act as the Employer Representative for Appeals and Grievances.
• Prepare for and participate in Team Member Board of Reviews.
• Assists in the design and coordination of Team Member programs designed to improve or maintain morale and engagement.
• Acts as a change agent for Hard Rock Ottawa organization.
• Participate on corporate and business task teams as dictated by business needs.
• Administer the exit interview process and associated reporting.
• Maintain the Back of House (BOH) communication with up to date Team Member information and announcements.
• Assists in the coordination of the philanthropic efforts and events for Team Members.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Other assignments as directed.
• Maintains up-to-date knowledge and skills in assigned areas through professional reading, research and other professional development opportunities, recommend process and procedure updates and improvements as necessary, and implement same.
• Handles difficult, sensitive situations that require discretionary thinking and decision-making.
• Handles various Team Member issues with confidentiality, using problem-solving skills as required.
• Organizes work, ensures timely data entry into various systems to include HRIS and other departmental tracking mechanisms.
• Ensures adherence to policies and procedures as governed by provincial & federal legislation, regulatory compliance, department and the company.
• Interacts with and assists Team Members in an upbeat, positive and professional manner.
• Acts as a role model to other Team Members.
• Takes an active role in support of company promotional programs.
• Actively participates in Internal Audit(s) as required.
• Lives the Brand.

• Minimum of 2+ years of dedicated Employee & Labour Relations experience and a Bachelor Degree. In lieu of a Bachelor’s Degree, a candidate may have 4+ years of Employee Relations experience or an equivalent combination of education and work experience.
• Must be outgoing, with strong communications skills and interpersonal skills.
• Must be able to think outside of the box and have strong problem-solving skills, understanding no two situations are exactly alike.
• Must be results driven and provide a high quality of work.
• Must be able to prioritize workload and multi-task assignments when facing a deadline. This is a high-pressure environment, which can be stressful for some and viewed as demanding to most.
• Team-oriented and must enjoy working with people.
• Able to exercise judgment on an independent basis.
• Bachelor’s degree in a related field is preferred.
• CHRP designation or working towards achieving designation is preferred.
• M…