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Night Captain; Part-Time

Job in Ottawa, Ontario, Canada
Listing for: Accor
Part Time position
Listed on 2026-03-14
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Front Desk/Receptionist, Hotel Front Desk, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 25.65 CAD Hourly CAD 25.65 HOUR
Job Description & How to Apply Below
Position: Night Captain (Part-Time)
Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Night Captain.

What is in it for you:

  • Wonderful company culture - our colleagues are at the heart of all that we do
  • Food & Beverage discount of 50% in our restaurants
  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Full rate of pay of $25.65/hour
  • Job Description

    Reporting to the Concierge Leadership, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, engaging and friendly service
  • Delivery of Food and Beverage orders
  • Co-ordinate and work with Front Office and Housekeeping Departments
  • Provide parking assistance upon arrival and departure of guest vehicles
  • Provide the guest with detailed parking fees and clear explanation of valet benefits
  • Work with the overnight Manager on duty
  • Luggage handling
  • Pick-up laundry and doorknob menus
  • Meet all guest needs in a pleasant, efficient and professional manner
  • Duties include:

    Shoeshine, In-Room Dining orders and Bell Services
  • Qualifications

    Reporting to the Concierge Leadership, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, engaging and friendly service
  • Delivery of Food and Beverage orders
  • Co-ordinate and work with Front Office and Housekeeping Departments
  • Provide parking assistance upon arrival and departure of guest vehicles
  • Provide the guest with detailed parking fees and clear explanation of valet benefits
  • Work with the overnight Manager on duty
  • Luggage handling
  • Pick-up laundry and doorknob menus
  • Meet all guest needs in a pleasant, efficient and professional manner
  • Duties include:

    Shoeshine, In-Room Dining orders and Bell Services
  • Additional Information

    Physical Aspects of Position (included but not limited to):

  • Previous guest service and food & beverage experience required
  • Excellent communication skills in both official languages
  • Proven guest service excellence
  • Smart Serve Certification required
  • Valid Driver’s License with no infractions
  • Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

    Our commitment to Diversity & Inclusion:

    We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

    Why work for Accor?

    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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