Government and Public Sector Operations, Senior Associate
A career in Government and Public Sector Operations and Procurement team within the Consulting Practice will provide you with the opportunity to work in a dynamic environment that adapts to the quick changing needs of the public sector community while upholding principles of transparency, compliance and efficiency. The Operations and Procurement team will help government and public sector organizations with their business transformation initiatives, bridging the gap between business and technology.
We focus on a series of service offerings such as:
Operations transformations, Service delivery and program excellence, and Productivity and operations optimization.
- Working with other talented PwC professionals on high‑profile engagements in a delivery role across a broad range of topics including business transformations design and execution, program and project management, benefits analysis, business case support, business architecture, operational readiness, performance frameworks, Service Delivery Model development, program implementation, fit‑for‑purpose service review, Target Operating Model design, business process re‑engineering, productivity and cost optimization, market insights and client relationship management.
- Acting as a delivery team member, actively contributing to client engagements, leading projects, and mentoring others.
- Leading and/or supporting client workshops, interviews, and data collection efforts.
- Leading small to medium‑sized project tasks and teams, ensuring project plans, timelines, and deliverables are met.
- Raising risks and issues and developing mitigation strategies.
- Leveraging emerging technologies and tools to solve client problems within engagement constraints.
- Conducting in‑depth data analysis, market research, and benchmarking to develop actionable insights.
- Creating and presenting reports and presentations that convey findings, recommendations, and progress to clients.
- Staying current with industry trends, leading practices, and emerging technologies and their impact on clients.
- Developing a thorough understanding of technical areas within G&P S Dig Ops service offerings and establishing a strong foundation of knowledge regarding PwC’s intellectual capital.
- Participating in thought leadership to formulate positions on priorities, challenges, and opportunities within government and public industry.
- Assisting the team in business development activities and supporting internal projects and practice development opportunities in addition to client delivery.
- 3‑5 years of project‑based work in the public sector or exposure to a consulting environment.
- Certifications such as PMP, CSM, CBAP, CMC, and Six Lean Six Sigma considered an asset.
- Proficiency in data analysis, process mapping, optimization, performance management, market research, and organizational design.
- Strong data modeling and visualization skills, including Microsoft Excel, Power
BI, and emerging technologies such as Copilot and AI. - Excellent analytical, problem‑solving, critical‑thinking, and communication skills.
- Ability to produce high‑quality deliverables that create sustainable value.
- Interpersonal skills and openness to diverse perspectives.
- Ownership over career development.
- Ability to translate technical or complicated information into simple language.
- Experience working in agile environments, handling ambiguity, and reprioritizing as needed.
- Interest in government and public sector industry and its structures, policies, and regulations.
- Interest in learning about emerging technologies to drive impact in client work and internal projects.
- Commitment to valuing differences and coaching diverse people and perspectives.
- Physical flexiblity and use of emerging technologies for inclusive work environments.
Clearance Required:
As a requirement, a Security Clearance is mandatory for all staff engaged on these assignments. Prior to applying, review the Government of Canada website to ensure you meet the eligibility requirements to obtain this clearance. This will become a condition of…
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