Junior Analyst, Accounts Receivable

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

The Accounts Receivable Junior Financial Analyst will assist Finance Revenue and Receivables Department with the maintenance and development of the financial operations, reporting, controls and analytics of the Ottawa Hospital’s patient billing and collections processes. The primary focus of the position will be self pay accounts. The Junior Analyst serves as the first point of contact and support for both the team and patients.

The AR Junior Financial Analyst coaches and supports the staff to ensure delivery of excellent customer service and pro-active follow-up and collection of accounts receivable in order to maximize revenues and minimize bad debt.

Days, 8 hour shifts.

• For information purposes only - The Hospital reserves the right to change.

• Three (3) year Community College Diploma in Finance, Business Administration or related program (equivalent combination of course work and experience will be considered)
• Experience working in large and complex organizations
• Proficiency in large scale integrated ERP and billing systems (Epic, Oracle)
• Demonstrated successful experience working with major guarantor files on TOH Revenue and Receivables team, will count as equivalent to minimum education requirements
• Sound knowledge of Accounts Receivable policies and procedures
• Proficiency in Excel
• Working knowledge of Microsoft Office Suite (Word, PowerPoint)
• Strong communication skills enabling clear interpretation of business needs (financial, accounting, BI related)
• Good conceptual, analytical and systems skills enabling root cause analysis and clear presentation of process and systems issues
• Good organizational, time management and task prioritization skills to meet critical deadlines
• Excellent documentation skills
• Ability to collaborate with various stakeholders and ability to establish good relationships with a variety of people at different levels
• Identify and recommend areas for improvement
• Excellent written and oral communication skills
• Good judgement and initiative in the performance of the day to day responsibilities
• Ability to deal with many critical issues at the same time
• Eligible to work in Canada

• University degree in Accounting, Finance, Business Administration or related program
• Healthcare experience and understanding of Hospital activities and organizational structure
• Three (3) years’ accounting experience, preferably in a Hospital’s computerized Financial Accounts Receivable environment
• Experience working with large computerized hospital billing systems (Epic)
• Experience with Power BI, Microsoft Access
• CPA designation or working towards completion of a professional designation or equivalent experience in finance environment
• Proficiency in English and French – oral expression (advanced level) and comprehension (advanced level)

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide…