Specialist, Quality Assurance

Job Requisition : 11674

Position Status: Temporary Full Time

Position Type: Hybrid

Office

Location:

Calgary (AB);
Halifax (NS);
Montreal (QC);
Ottawa (ON);
Toronto (ON);
Vancouver (BC)

Travel Requirement: Travel not required

Language Designation: English Essential

Language Skill Levels (Read/Write/Speak): ZZZ

Security Requirement: Reliability Status

Salary: Our salaries generally range from $84699.11 to $105873.89 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust
, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

• Accrued vacation.
• Annual individual performance bonus.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

Join the Insurance and Securitization Team, in the Specialist, Quality Assurance position. In this role, you will play a key part in supporting both the Commercial Multi-Unit Mortgage Loan Insurance and Homeowner Mortgage Loan Insurance businesses. Your primary responsibility will be to conduct reviews that assess the quality of CMHC’s internal insurance activities. You will lead and perform analyses to monitor operational quality, ensure adherence to documented procedures, and verify compliance with financial and operational authorities, CMHC policies, and Department of Finance regulations.

From planning to execution, you will manage the full life cycle of quality assurance activities. Additionally, you will apply risk and control concepts to real-world scenarios, communicate findings and potential risks to management, and ensure timely and effective resolution of any issues. Your work will help safeguard operational integrity and strengthen confidence in our processes.

This is a temporary position of a duration of 12 months.

• Ensure appropriate risk awareness, execute on internal quality assurance activities and reporting, working closely with applicable commercial underwriting personnel.
• Ensure that regulations and requirements, as recommended by the Office of the Superintendent of Financial Institutions, are met and applied as needed within the Commercial Multi-Unit Mortgage Loan Insurance business lines, including Risk Management Operations.
• Lead the execution of ongoing monitoring, testing, evaluating, and reporting on key Commercial Multi-Unit Mortgage Loan Insurance and Homeowner Mortgage Loan Insurance underwriting processes, controls, and policy/program requirements, framework requirements, assessing rigor and consistency in the application of policies, procedures, and controls.
• Draft reports that outline the observations and prioritize the recommendations arising from review activities.
• Stay informed on corporate objectives, priorities, and initiatives across CMHC to adequately identify existing and emerging risks.
• Promote and leverage appropriate industry frameworks, standards, and practices, as applicable, in conducting work activities.

• An undergraduate degree in a related field such as business, finance, or economics.
• A minimum of five (5) years of experience in the Commercial Multi-Unit Mortgage Loan Insurance underwriting and/or Homeowner Mortgage Loan Insurance underwriting discipline, demonstrating knowledge of mortgage loan insurance risk management, quality assurance, and oversight.
• Sound judgment, analytical thinking, attention to detail, and problem-solving skills.
• Ability to gather data from many sources, synthesize…