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Project Manager; Operations, Product Introduction

Job in Ottawa, Ontario, Canada
Listing for: VIAVI Solutions
Full Time position
Listed on 2026-01-21
Job specializations:
  • Engineering
    Operations Manager
  • Management
    Operations Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 CAD Yearly CAD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Project Manager (Operations, New Product Introduction)

Summary

VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.

We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.

New Product Introduction (Ops NPI) Project Manager

Job Summary

The Ops NPI Project Manager will lead cross-functional Operations teams in the planning and execution of new product introductions, ensuring a smooth and successful transition from design engineering to full-scale production at either a VIAVI owned factory or the factory of a contract manufacturing (CM) partner. This role serves as the central Operations point of contact for all product launch activities, managing timelines, budgets, and risks to meet strategic business objectives focusing on schedule, quality, delivery, and cost.

Duties & Responsibilities Essential duties and responsibilities

Project management: Lead the Operations elements of the NPI process from project initiation through production launch, first customer shipment, and into volume production.

  • Represent Operations on the cross functional NPI project team
  • Drive integrated project planning to establish work commitments and dependencies between Operations and other functions
  • Lead the Operations team to execute to the requirements of the Product Development Process (PDP), including functional deliverables to support project goals
  • Drive Operations execution to plan including:
    • Alignment and documentation of project goals and metrics
    • Project resourcing
    • Management of work commitments across the Operations team, ensuring required deliverables are completed on time
    • Project expense (capital and operational) forecasting and performance to plan
    • Capacity planning and production ramp planning

Cross-functional collaboration: Coordinate and manage a diverse operations team, including test engineering, manufacturing engineering, and supply chain; coordinate requirements and deliverables across the extended internal (R&D, product line management, service, finance, etc.) and external (contract manufacturer, suppliers, etc.) team.

Manufacturing launch and production ramp: Ensure manufacturing requirements for production launch and ramp, at either a VIAVI or a CM factory, are met during the NPI process.

  • DFx and Supply Chain reviews are executed at appropriate phase of the NPI process
  • Drive Supply Chain and manufacturing process development concurrently with product development
  • Manufacturing process development is complete and validated prior to pilot build

Risk management: Proactively identify project risks, develop mitigation strategies, and resolve issues that arise during the NPI process to keep projects on track.

Stakeholder communication: Provide clear and regular communication to stakeholders and senior leadership on project status, progress against milestones, and resource utilization.

Continuous improvement: Conduct post-mortem analysis of completed projects to identify lessons learned and drive continuous improvement in NPI processes and tools.

Pre-Requisites / Skills / Experience Requirements Required qualifications and skills

Education: Bachelor's degree in Engineering or a related technical field.

Experience:

  • 5 years of project management leading teams to achieve aggressive cost, quality, and schedule targets
  • 5 years of NPI project management experience in a cross functional environment (R&D, Operations, PLM, Service, etc.)
  • Experience managing teams in a geographically dispersed environment, across multiple time zones and cultures
  • Strong understanding of the CM environment through direct experience managing CM operations or through successful transfer of products into a CM

Technical…

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