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Administrative Lead - Pembroke Dental

Job in Pembroke, Ottawa, Ontario, Canada
Listing for: dentalcorp
Full Time position
Listed on 2026-03-09
Job specializations:
  • Dental / Dentistry
    Dentistry / General Dentist, Dental Office, Healthcare Consultant
Job Description & How to Apply Below
Location: Pembroke

Get to Know Us:

At Pembroke Dental,we’remore than just a dental practice—we’rea close-knit team passionate about creating confident smiles and lasting patient relationships. Located in the heart of Pembroke, our modern, welcoming clinic is built on a foundation of trust, compassion, and clinical excellence.

We believe dentistryis aboutmore than treatment—it’sabout people. Our team thrives in a supportive, collaborative environment where growth isencouraged,ideas are valued, and every voice matters. Whetheryou’rejust beginning your dental career or looking to take it to the next level,you’llfind the tools, mentorship, and encouragement to succeed here.

By joining Pembroke Dental,you’restepping into a practice where innovation meets heart—a place where you can sharpen your skills, connect with an incredible community, and build a careeryou’retruly proud of.

Schedule:

Monday to Thursday 7:30am-4:00pm

1 weekend per month

What Sets Us Apart:

  • Grow Without Limits:We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms

  • Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program

  • Build Your Career with Us:Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth

  • Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

  • The wage for this Practice Lead position is $28-$34/hourdepending on skills, experience, and location.

    Please note that this is a replacementjob opening.

    Your Role:

  • Lead, coach, and support the dental administrative team to drive productivity, engagement, and patient retention

  • Coordinate effective communication between front andback-officeteams

  • Manage patient concerns and conflicts, escalating to the Practice Manager as needed

  • Oversee and optimize appointment scheduling to meet daily production goals with minimal open chair time

  • Ensure pre-authorizations, appointment confirmations, and cancellation prevention processes are completed in advance

  • Engage new patients before and after their first visit to deliver a positive and consistent patient experience

  • About You:

  • Leadership experience is considered an asset

  • Clinical backgroundand experience with dental software programsis required

  • Application Information:

    Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team;

    all requests will be reviewed and addressed on a case-by-case basis.

    Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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