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Strategic Customer Success Manager Renewal

Job in Ottawa, Ontario, Canada
Listing for: Certn
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
  • Business
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Strategic Customer Success Manager — Growth & Renewal
A leading background check company in Canada is seeking a Customer Success Manager to drive customer success initiatives and foster long-term relationships. This role includes developing account plans, handling escalated issues, and conducting business reviews. The ideal candidate will have a proven track record in customer success and strategic account management. The organization values diverse perspectives and encourages applicants from all backgrounds.

Strong analytical skills and effective communication are key for this role, which offers flexible hours and significant time off.
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