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Strategic Enterprise CSM: Drive Adoption
Job Description & How to Apply Below
A leading SaaS company in Ottawa seeks a Senior Customer Success Manager. This person will advocate for Enterprise customers, ensuring they achieve optimal value from the platform. Responsibilities include onboarding new clients, supporting renewals, and measuring user engagement. The ideal candidate has at least 4 years of experience in account management, exceptional communication skills, and a proactive approach to customer success.
Additional perks include a hybrid work environment and generous time-off benefits.
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