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Bilingual Customer Service Rep HelpDesk/Support

Bilingual Front Desk & Emergency Communications Specialist

Job in Ottawa, Ontario, Canada
Listing for: The Royal Mental Health Centre
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 - 60000 CAD Yearly CAD 30000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading mental health facility in Ottawa is looking for a Switchboard Operator/Receptionist. The role requires managing the front-line reception area, greeting clients, and responding to inquiries in both French and English. Key responsibilities include handling calls, directing visitors, and monitoring emergency protocols. Candidates must possess a Secondary School Graduation Diploma, previous switchboard experience, and strong customer service skills. Bilingual proficiency is mandatory for effective communication in a mental health care setting.
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