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Customer Service Rep English Customer Service

Guest Experience Agent — Front Desk & Personalization

Job in Ottawa, Ontario, Canada
Listing for: Germain Hôtels
Part Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
Salary/Wage Range or Industry Benchmark: 21.93 CAD Hourly CAD 21.93 HOUR
Job Description & How to Apply Below
A key player in Canada's hospitality industry is seeking a passionate Guest Service Agent in Ottawa. This entry-level part-time position opens opportunities to engage with guests and ensure memorable stays. Responsibilities include check-in/check-out, addressing guest requests, and collaborating with departments for personalized experiences. Ideal candidates are communicative, service-oriented, and possess strong listening skills. Pay starts at $21.93 hourly, and this role is unionized, offering stability and growth opportunities.
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