Specialist, Business Planning and Reporting

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well‑functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust
, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

• Accrued vacation.
• Annual individual performance bonus.
• Group insurance coverage to support your well‑being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

Join the Business planning and optimization (BOP) team, in the Specialist, Business Planning and Reporting position. In this role, you will drive forward key planning initiatives, contribute to evolving strategic priorities, and lead or support a wide range of innovative projects. You will use your insight and initiative to uncover opportunities, streamline processes, and elevate performance across the organization. This is a role for someone who thrives in a fast‑paced, ever‑changing environment—where your ideas fuel progress, and your work directly influences operational excellence and long‑term success.

This is a temporary position until December 2027.

• Manage business reporting and monitoring while reviewing and maintaining data integrity for senior management.
• Provide expert input to the annual performance measures of various resources that support the deployment of specific strategies and plans.
• Develop and maintain a measurement structure for reporting business plans to senior management.
• Develop and maintain an overview of the dashboard for concise reporting.
• Carry out a range of activities to develop an in‑depth and ongoing understanding of critical business requirements.
• Provide priority and focus to critical clients to ensure that relationships are strengthened and enhanced.
• Build alliances and maintain relationships with clients and internal stakeholders.

• An undergraduate degree in a relevant field such as finance, business or economics and minimum of five (5) years of relevant experience in client relations in the financial services/mortgage services industry (an equivalent combination of education and experience may also be considered).
• Strong knowledge of Microsoft Suites.
• A comprehensive knowledge and understanding of dashboards, metrics, analysis, operating environment, trends, business.
• Demonstrated organizational skills and the ability to undertake and complete multiple concurrent tasks.
• Advanced analytical ability and the ability to model and assess risks.
• Strong communication and negotiation skills, including the ability to interpret and present complex information in a succinct way.

• Advanced PowerPoint and experience developing training content.
• Knowledge of CRM tools (e.g., D365), management tools, Power BI, and AI platforms (e.g., Copilot).
• Experience with automation tools such as Power Automate (data flows, process automation, KPI distribution).
• Strong understanding of sales metrics (ROI, churn, conversions) and familiarity with Databricks/SQL.

Note, the competition will remain active until filled.

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non‑Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort.
Learn more about our hiring process
. If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!