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Portfolio Resource Coordinator

Job in Ottawa, Ontario, Canada
Listing for: Paladin Security
Full Time position
Listed on 2026-03-08
Job specializations:
  • Business
    Business Administration, Business Management
Job Description & How to Apply Below
Position: Portfolio Resource Coordinator .
Job Description:
  • Strategically identify open shifts / open lines and work with Paladin’s Client Service group to ensure complete schedules to adhere to our contractual obligations
  • Forward existing schedules in Paladin scheduling software to ensure Paladin’s Security Officers are fully aware of their ongoing schedule well in advance
  • Work within a dynamic team environment with multiple operational stakeholders including Site Supervisors, Security Officers, CSMs, Senior Management and our Operations Centre
  • Fill cancellations and openings in the daily schedule
  • Coordinate with specifically identified Client Service Managers to ensure their staffing needs are met and proactively addressed
  • Ongoing knowledge development of Paladin’s contractual obligations for the assigned Portfolio(s). This will include site visits, ongoing training, and a close working relationship with the management group
  • Take on a large role in Paladin’s deployment process
  • Ensure billing accuracy and compliance on a weekly basis
  • Work with Paladin’s TEAM software to ensure accurate and timely scheduling, billing and payroll
  • Qualifications:

  • Proven ability to build and maintain strong working relationships both internally and externally
  • Strong leadership, organization and facilitation skills
  • Strategic Thinking
  • Excellent communication skills both written and verbal
  • Strong customer service and multi-tasking skills
  • Creative ability to foster new and innovative ways to perform and succeed
  • Ability to meet strict deadlines and flexibility in time allocation.
  • Proficiency in Computer Usage, with an ability to learn Paladin’s Enterprise software
  • Experience in scheduling, administration or security supervision would be considered an asset
  • Be willing to work flexible hours
  • Authorized to legally work in Canada
  • Education Requirements (All)

    College/University Education

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