Analyst - Donor Engagement and Corporate Reputation

Analyst - Donor Engagement and Corporate Reputation

Location:

Ottawa, ON, CA, K1G 4J5 Toronto, ON, CA, M5G 2M1

Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on‑site and off‑site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in‑person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job category: Communications, marketing and public affairs
Job posting : 8201
Employment status: Regular full‑time
Classification: PTS
Salary/Rate of pay: $80,078 – $94,028

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up‑to‑date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission‑driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Canadian Blood Services is looking for a Regular full‑time Analyst – Donor Engagement and Corporate Reputation to join our dynamic Insight & Donor Experience team.

The Data Analyst will be responsible for delivering insightful management information by using data analysis, key performance indicators, internal and external benchmark data, and data visualization that helps CBS leaders make strategic and informed decisions about Donor Engagement and Corporate Reputation (DECR) operations.

• Leveraging your excellent data analytical skills, you will develop and deliver analysis of DECR key performance indicators, operational metrics, and other critical business measures.
• You will gather, integrate, analyze, and validate data using statistical measures.
• Utilizing your superior interpersonal and communication skills you will interpret results of the DECR analytics to generate business insights.
• Tapping into your creativity and attention to detail, you will design, implement, and maintain intuitive dashboards and reports to support DECR operations and strategic decision‑making, with a focus on efficient production, distribution, and actionable insights.
• You will serve as the primary analytical subject matter expert for DECR processes, collaborating with diverse stakeholder groups, including Communications, Operations, Strategy & Planning, National Development, Marketing, Engagement & Sales, and Continuous Improvement.
• You will provide input to DECR and enterprise strategic initiatives of various complexity.
• Drawing from your project management experience, you will analyze portfolio performance measures based on Key Focus Areas defined by the corporate and DECR Strategy Plans and portfolio management and other project governance stakeholders.
• You will represent DECR on cross‑functional initiative teams.

• Completion of post‑secondary level education in a relevant discipline from a recognized academic institution, preferably a university degree in mathematics, analytics, industrial engineering, computer science, or business.
• Minimum five (5) years’ experience in data/information management and applied statistical analysis.
• Technical skills with Power
  
  BI is required.
• Experience in Microsoft Azure, IBM Cognos, SAP BIW, or equivalent.
• Extensive knowledge of…