Finance and Office Coordinator

Join to apply for the Finance and Office Coordinator role at Trellis

Trellis is a fast-paced, growth-driven company transforming how brands succeed in e-commerce through innovative technology and a commitment to excellence. We believe that operational efficiency and a supportive workplace are key to driving sustainable growth and empowering our teams. Trellis has been listed as one of the top 10 fastest-growing companies in Ottawa by the Ottawa Business Journal in the last two years.

About the Role

Trellis is seeking an organized, proactive, and detail-oriented Finance & Office Administrator for a permanent, full-time position starting August 2025. This role is the heartbeat of our day-to-day operations, supporting everything from invoicing, collections, HR onboarding to office upkeep, and travel logistics. You will work closely with multiple team leads across Finance, HR, Marketing and Revenue Operations to keep everything running smoothly behind the scenes and ensure a seamless experience for our employees.

Key Responsibilities

• Finance & Rev Ops Support
• Manage all aspects of accounts receivable, from issuing invoices to following up on outstanding payments, using Stripe and Quickbooks
• Support expense reporting through Float (monitor funds, receipts collection)
• Collect contractor invoices monthly and ensure payment
• Approve and reconcile Hubspot deals, Stripe charges, and cancellations
• Liase with our external bookkeeper to support month-end close procedures
• Grow into managing full-cycle AP, AR, and payroll functions over time

• Office & Facilities Management
• Maintain cleanliness and organization of the kitchen, meeting rooms, and office spaces
• Restock fridge/snacks (monthly Costco orders & inventory tracking)
• Water plants weekly and monthly (as scheduled)
• Manage office supplies and swag inventory
• Coordinate booth shipments and logistics for trade shows
• Organize internal events (Trellis Day, Christmas Week, team lunches, etc.)

• HR & Onboarding Support
• Post jobs on BambooHR
• Prepare offer letters, coordinate onboarding (accounts, equipment, access)
• Manage employee offboarding (termination letters, access removal)
• Assemble and ship welcome boxes for new hires

• IT & Equipment Admin
• Maintain inventory and readiness of devices

• Travel & Booking Coordination
• Book flights/hotels for staff attending trade shows or visiting Ottawa
• Coordinate with the Marketing team on travel needs
• Manage Uber for Business account setup

Qualifications

• 3+ years of previous experience in a finance administrator, bookkeeper, office coordinator, operations, or administrative support role
• Highly organized and self-driven, with strong multitasking skills
• Comfortable using platforms like G-Suite, Bamboo
  
  HR, Slack, Stripe, and Float
• A collaborative and positive attitude — ready to pitch in wherever needed
• Must be able to work on-site daily in our Ottawa office
• Post-Secondary Diploma
• Strong knowledge of office procedures and practices
• Resourceful and flexible
• Strong English communication skills and organizational skills
• Ability to schedule multiple duties/projects and manage stressful situations
• Fast learner with the ability to work unsupervised, including an evident work ethic
• Desire to contribute to a team environment

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Administrative

Industries

• Software Development

We’re opening opportunities for interested candidates. Apply to join Trellis and contribute to our growing team in Ottawa, Ontario, Canada.