Receptionist, Administrative/Clerical
Job in
Ottawa, Ontario, Canada
Listing for:
Dentons
Full Time
position
Listed on 2026-02-25
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Front Desk/Receptionist
Job Description & How to Apply Below
Receptionist
Ottawa, ON, CA
Feb 20, 2026
Dentons is designed to be different. Our Firm leads the way in a rapidly changing legal marketplace. We challenge the status quo and deliver consistent results as well as uncompromising quality and value to our clients. Our global presence is renowned as a firm with over 21,000 individuals in more than 200 offices serving clients across 80+ countries.
Dentons Canada is committed to its people and communities. We are consistently recognized as an employer of choice having received numerous awards including being selected as one of Canada’s Top 100 Employers (2026);
Canada’s Top Employers for Young People (2026), and Canada’s Best Diversity Employers (2025).
This role is an opportunity for you to join Canada's Global Law Firm, a firm that offers opportunities to build your career while growing your skills and deepening your expertise.
This role is a replacement position.
POSITION SUMMARY
As a member of the Operations Team, the Ottawa Receptionist is a client service and team oriented individual who projects the image of our Firm. The Receptionist has a warm and friendly demeanor, willingness to deliver excellent customer service to both internal and external clients and the ability to build rapport with all clients and members of the Firm. A client-care attitude, polished approach and professionalism is essential.
This position is scheduled to work Monday to Friday, 9:00 am to 5:00 pm; however there may be occasions where the hours will change due to coverage requirements. Some pre-authorized overtime will be required on occasion. This role is an in-office, in-person position.
RESPONSIBILITIES
The main functions of this role include, but are not limited to the following:
Skills &
Competencies:
Accountability and DependabilityCustomer FocusCommunicationTeam WorkQuality OrientationProblem SolvingRespect and IntegrityResponsibilities:
Offer a friendly and professional greeting to clients and visitors to the FirmProvide switchboard services by routing telephone inquiries and relaying Firm information accordinglyProvide a timely response to all inquiries via phone, by email and face to faceManagement of meeting room bookings and requirementsAssist with other tasks as may be required, i.e. accurate reporting, data entry, administrative duties, hospitality events etc.Assist with routine operations as part of the Reception and Hospitality teamParticipate in the Firm's Emergency Response and security proceduresOffer refreshment to clients and visitors while they wait, maintain a tidy reception waiting areaEnsure meeting rooms are cleaned and restocked after each useDevelop, implement, and maintain Standard Operating Procedures (SOPs) for reception operationsProvide comprehensive training on all aspects of reception dutiesProvide support to the AV team by troubleshooting technical issues, setting up Zoom and Microsoft Teams meetings, facilitating laptop screen sharing, and managing various technology-related tasksManage all “hotel” office space reservations through the reception calendarCreate and maintain “Welcome” emails to send out firm-wide to highlight any visiting staff for the weekArrange catering for upcoming meetings as instructedSubmitting receipts to accounts payable with accurate event-specific codingResponsible for maintaining the first aid & medication drawer, including managing inventory, tracking supplies, and placing orders as neededSubmit all maintenance requests, including temperature adjustments, lighting issues etc. through the building management portalCoordinating with building for elevator and light extensions for eventsCoordinating with cleaning company to adjust cleaning schedule for eventsCoordinate and oversee the timely arrangement and delivery of flowers and gifts for staffCommunicating in-office cheque signers daily via email to Accounting and Legal AssistantsAssist accounts payable with sorting cheques and obtaining the signaturesManage the annual inspections and invoicing for first aid kits, oxygen tanks, and AEDsMaintain inventory levels and proactively order office supplies, including special requestsQUALIFICATIONS
High school diplomaOffice…
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