Program Officer

Program Officer

Join to apply for the Program Officer role at University of Ottawa

Position type:
Employee – 35 hours per week, salary grade SSUO Grade 07, salary range $59,038.00 – $74,574.00. Anticipated duration: 6 months (for temporary contracts). Posted 2026/01/12; applications accepted until 2026/01/23.

Job Family:
Administrative Support;
Faculty/Service – Outreach Office;
Campus:
Main Campus;
Union Affiliation: SSUO.

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well‑prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions.

We help them apply and enrol for courses, oversee 11 residences and an award‑winning Dining Hall, organize fun events, provide extensive recreation program opportunities and varsity sports activities, run an innovative career‑development and experiential‑learning program and much more!

There’s nothing more rewarding than helping future generations reach their full potential at a world‑class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

Responsible for executing logistical activities related to the delivery of programs within a faculty, service or research environment, including but not limited to courses, workshops, training and events, while ensuring smooth and efficient operations and an exceptional client experience. Coordinates elements of physical and material resources, including arrangements with third‑party providers and other uOttawa services. Performs routine financial transactions, routine communications and other administrative support functions related to program delivery.

May be required to execute logistical activities for special projects within the scope of the overall program.

• Program Operations:
  Performs a variety of operational functions related to ongoing program delivery. Executes all operational activities around program delivery efficiently and within budget. Troubleshoots unanticipated complications and implements creative solutions to ensure operational continuity. Maintains accurate records for key historical data and program metrics.
• Client Service and Communications:
  Acts as communication liaison between program management, clients, contributors, experts and other stakeholders to ensure effective sharing of critical information. Provides accurate and clear information related to the program, deadlines and requirements, and escalates complex concerns to program management, with the goal of service excellence.
• Activity and Event Registration:
  Handles registration for ongoing program offerings and plans and executes efficient participant registration and related follow‑up for special events. Supports smooth execution of program events within the scope of the program.
• Resource Coordination:
  Administers accurate inventories of resources required for program delivery and contributes to overall planning for all program offerings by projecting resource requirements for program cycles, including material and space requirements.
• Reporting:
  Provides a variety of reports to management in support of program planning and continuous improvement initiatives.

• Post‑secondary education in administration, or an acceptable combination of education and experience.
• Minimum of 3 years’ relevant experience in administrative coordination.
• Bilingualism – French and English (spoken and written).
• Demonstrated experience in client service.
• Experience working in a postsecondary institution or other complex organization is an asset.
• Skills in the use of all Microsoft Office software.
• Skills in the use of web content management applications is an asset.
• Strong organizational abilities and consistent attention to detail in a fast‑paced environment.
• Ability to produce high‑quality work in an environment with…