Administrator, Special Operations

Join to apply for the Administrator, Special Operations role at Export Development Canada | Exportation et développement Canada

Final date to receive applications: January 23rd, 2026

Position: Administrator - Special Operations

Employment Type: Permanent

Compensation Details:

• Administration 12:
  Salaries range from $46,389 to $61,852 annually, based on qualifications and experiences, plus a performance-based incentive.

Location:

• Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week (subject to change).
• This role can be performed from EDC’s headquarters in Ottawa.
• Relocation assistance is available for candidates who meet the eligibility criteria.

About EDC: At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC:

• Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work‑life balance, & the opportunity to help make Canada and the world better through trade.
• Work‑Life Balance:
  We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
• Professional Development:
  Continuous learning opportunities, including training programs, workshops and language training.
• Inclusive Culture:
  Diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths & backgrounds.
• Wellness Programs:
  Access to wellness initiatives, mental health support, and fitness programs.
• Community Engagement:
  Volunteering opportunities and social responsibility programs.

Team Overview:

Special Operations is a multi‑functional group responsible for managing distressed transactions across all product lines, as well as CEBA operations. The team leads rehabilitation and recovery efforts for struggling and impaired companies within EDC’s financing, loan guarantee, insurance, and trade guarantee portfolios.

Special Operations Consists Of Five Specialized Teams:

• Special Risks – Loans
• Special Risks – Loan Guarantees
• Special Risks – Insurance & Trade Guarantees
• Risk Transfer
• Special Initiatives

Successful candidate will report to the Director – Risk Transfer but will provide support across all teams within Special Operations.

What you will be doing:

• Provide administrative services to various teams: handle correspondence, manage workflows, route information, prepare documents and spreadsheet management, track team spend versus budgets.
• Create purchase requisitions, process invoices and expense claims for payment.
• Coordinate and administer team activities and events: logistics, arranging relevant materials and technology, catering arrangements.
• Coordinate international and domestic travel arrangements: airline and hotel reservations, visa arrangements, preparation of travel expense claims.
• Manage translation requests.
• Refine presentations and spreadsheets with graphics, and other tasks as required.
• Assist with ongoing project work.
• Identify, enhance, and follow specific processes and procedures to maximize office workflow efficiencies.
• Develop and maintain job aids and other administrative procedures related to improving efficiency of operations at EDC.

What we are looking for:

• Completion of secondary school.
• Minimum 3 years’ administrative experience in an office setting, including calendar management, email, budget management, purchase orders, invoices, event coordination and information management.
• Bilingual in both official languages is an asset (English and French).
• Proficient in MS Office Suite (Word, Excel, PowerPoint, MS Teams, Outlook).
• Strong organizational skills.
• Strong business acumen, self‑sufficient, energetic with exceptional customer service and multi‑tasking skills.
• Strong written and spoken communication skills at all levels, including senior management.
• Proactive, flexible, and motivated problem‑solver with innovative ideas to improve efficiency in office procedures.

What will make you stand out:

• Completion of Undergraduate degree.
• Administrative/E…