Senior Cloud Infrastructure Engineer

Overview

Position Summary: The Senior Cloud Infrastructure Engineer - I role will develop, implement, and support related services and solutions for consulting clients. This position will build a customer-focused relationship with clients to identify business challenges and develop specifications and requirements to arrive at the best solution. This is a highly technical and challenging but rewarding role that brings expectations for expertise across Azure Infrastructure, M365, and Entra  – with security throughout, and extending into adjacent technologies.

Our team is predominantly customer-facing, dedicating most of each work week to direct consultations with clients.

The Senior Cloud Infrastructure Engineer I will specialize or possess a well-rounded combination of one of the following Microsoft Cloud focus areas:
Azure Infrastructure (IaaS/PaaS);
End-user Compute (EUC):
Microsoft Intune and Defender for Endpoint/Server; and/or Security, with a focus on Microsoft Purview. The role will develop specializations around technology sets such as platform, infrastructure, and security and around multiple target customer profiles such as K-12, higher education, SMB, enterprise/commercial, and/or government. An individual certification path towards meeting these goals will be included on a professional development plan upon hire.

• Work as a member of the HBS Cloud Architecture Team (CAT) as a leader and contributor that provides consultative and proactive project support to Heartland Business Systems’ (HBS) account base.
• Collaborate and be a leader across multiple internal teams to ensure successful delivery and timely execution of the scope of work.
• Research new products for selection, enhance configuration standards and best practices, and educate team members on these products and services to enhance the sales process.
• Provide senior-level support, maintenance, and administration for customer environments and review for other potential concerns or enhancement opportunities.
• Assist with the development and implementation of the Azure cloud security architecture for protecting PHI/PII/PCI data deployed into various cloud, hybrid, HBS Cloud, and on-premises systems.
• Implement and manage security architectures for cloud/hybrid systems.
• Assess, develop, implement, optimize, and document a comprehensive set of security technologies and processes, data protection, cryptography, key management, identity, and access management (IAM) within SaaS, IaaS, PaaS, and other cloud environments.
• Work in and always model a positive team atmosphere between regional and virtual practices while maintaining a professional and respectful demeanor.
• Provide input to the development of career plans and education goals for engineers, including mentoring college Interns or recent college graduates.
• Create and maintain detailed documentation of past projects to potentially provide time estimates and project scopes for new related projects.
• Obtain and maintain current vendor/industry specific certifications and stay current on new products and solutions by utilizing networks of resources.
• Meet the minimum requirement of 1,450 hours (billable + presales) per fiscal year, prorated based on start date, balanced against professional development and on-the-job training.

• Competencies:
  • Accountability
  • Adaptability
  • Ambition
  • Applied Learning
  • Decision Making
  • Detail Oriented
  • Ethical
  • Interpersonal
  • Organized
  • Persistence
  • Technical Aptitude
• Required Experience:
  • 3+ years of experience in a technical-related field.
  • Designing and architecting Microsoft Cloud and Identity solutions, including Entra  (Azure AD), Entra Connect, SAML SSO and OIDC, Conditional Access, MFA, SSPR, Password Protection, Passwordless Authentication, and PIM.

• Preferred Experience:
  • 3-5 years in a technical-related field and 3+ years’ experience as a consultant.
  • Microsoft Azure Infrastructure focus areas including VMs, AVD, Networking, DNS, NSGs, VPN Gateways, Express Route, Storage, Azure Backup/Site Recovery, and related management tools.
  • Experience with Microsoft Intune and Defender for Endpoint/Server and related security tooling (Purview, Defender, Purview DLP, ASR,…