Digital Account Manager

Civille is a fast-growing digital agency that builds high-performance websites, digital marketing strategies, and tech tools for law firms across the United States and Australia. Our platform combines modern website design, SEO, AI-driven search visibility, and lead-generation tools to help attorneys connect with the people who need their help.

We are a small, entrepreneurial team that moves quickly, collaborates closely, and focuses on delivering measurable results for our clients.

Civille is seeking an Account Manager to manage relationships with our law firm clients and guide them through their website and digital marketing strategy.

This role is ideal for someone who is comfortable speaking with clients about websites, SEO, and digital marketing performance, while also coordinating internally with our design, development, and marketing teams.

The right candidate will be organized, proactive, and able to manage multiple client relationships in a fast-paced environment.

• Serve as the primary point of contact for a portfolio of Civille clients
• Lead client calls to review website performance, SEO progress, and marketing strategy
• Communicate client needs and project updates to internal teams
• Coordinate website builds, updates, and marketing initiatives
• Monitor performance metrics, including traffic, rankings, and lead generation
• Identify opportunities to improve client results through additional marketing strategies
• Maintain strong client relationships to ensure satisfaction and retention

• Experience in account management, client success, or client services
• Strong communication and client relationship skills
• Familiarity with websites (Word Press) and digital marketing concepts
• Ability to manage multiple projects and priorities
• Organized, proactive, and comfortable in a fast-paced environment
• Ability to work both independently and collaboratively

• Knowledge of SEO and digital marketing strategy
• Experience working with law firms or the legal industry
• Familiarity with paid advertising (Google Ads, Local Service Ads)
• Experience with Hub Spot or other CRM tools
• Background in a digital agency environment

Civille is a growing company where team members have the opportunity to make a real impact. We work closely with innovative law firms and focus on delivering meaningful marketing results through modern technology and strategy. Due to our growth, advancement opportunities will exist for successful employees.

This is a hybrid position based in Oshkosh, WI, typically requiring two days per week in the office, with the remainder remote.