Program Development and Student Support Coordinator

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*** Current Employees:
If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.***##
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* Position Title:

** Program Development and Student Support Coordinator##
** Job Category:
** Academic Staff##
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* Employment Type:

** Regular##
** Job Profile:
** Academic Program Manager##
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* Job Duties:

** A key part of the role involves managing the day-to-day operations of these programs, including course scheduling, enrollment tracking, and managing curricular updates.

The Program Development and Student Support Coordinator will play a key role in strategic program growth and development. This work includes recruitment presence at regional and national conferences related to Fire and Emergency Management; coordination of marketing outreach to prospective students; and relationship building with professional organizations. UWO takes pride in offering in-demand degrees in Leadership, Aviation, and Fire, Emergency & Rescue Management that are recognized as leading programs nationally and in the state of Wisconsin.  

If you are dedicated to enhancing student experiences and building strong educational networks, we invite you to apply for this exciting opportunity.##
** Key

Job Responsibilities:

*** Supports Academic Directors in Program Growth and Development - Conducts market research, supports accreditation and curriculum efforts, tracks performance metrics, manages program budgets, and contributes to strategic planning and alumni engagement.
* Outreach to Educational and Industry Partners
-Manages articulation agreements and cultivates partnerships with educational institutions and industry organizations to support program growth and transfer pathways.
* Student Support - Provides guidance and problem-solving support to prospective and admitted students, facilitates access to student services, and assists with communication regarding program updates.
* May manage the unit budget and approve unit expenditures
* Evaluates existing academic program strategy and makes recommendations to unit leadership for program enhancement
* Identifies, proposes, and implements new or revised unit operational policies and procedures to comply with regulations, institutional policies, and academic program objectives
* Serves as the liaison to internal and external stakeholder groups to identify and maintain academic program-related partnerships
* Leads the development and implementation of academic program initiatives
* Manages degree programs and/or certificates, high impact practice programming and events, and curriculum development and implementation
* Provides full service advising resources and services, provides information about educational options and academic requirements, and communicates directly with students regarding all aspects of the advising process
* Assists stakeholders with preparing and/or maintaining documentation, financial management, and/or reporting requirements related to sponsored grants, contracts, or agreements##
** Department:
** School of Business##
** Compensation:
** Starting at $57,000 commensurate with experience##
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* Required Qualifications:

*** Two (2) years of experience in a role requiring regular written and verbal communication with diverse stakeholders.
* Demonstrated proficiency in Microsoft 365 Programs (Word, Excel, PowerPoint, Outlook)
* Demonstrated ability to build and maintain strong professional working relationships with internal and external constituents
* One (1) year of experience working both independently as well as part of a team demonstrating a collaborative approach to problem-solving##
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* Preferred Qualifications:

*** One (1) year of experience managing an academic program.
* Direct experience with student recruitment, admissions, and/or support/retention
* Demonstrated proficiency with at least one student information or CRM system (e.g., Salesforce, Navigate, People Soft)
* One (1) year of employment in higher education
* Experience working with technical and/or community colleges
* Experience working with professional organizations related to Leadership, Aviation, and Fire, Emergency & Rescue Management
* Demonstrated knowledge of trends and issues in online education
* Excellent organizational and time management skills##
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* Education:

*** Minimum degree required:
Bachelor's degree in business, leadership, public administration, higher education administration or related field
* Preferred degree:
Master's degree in business, leadership, public administration, higher education administration or related field
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* How to Apply:

** Applicants must submit the following documents using the online application:
* Resume* Cover Letter addressing job requirements
* Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all…