Receptionist, Customer Service​/HelpDesk

Overview

Receptionist (Part Time)

Bergstrom Chrysler Dodge Jeep Ram of Oshkosh (Jackson St). At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

Position
:
Receptionist (Part Time) at Bergstrom Chrysler Dodge Jeep Ram of Oshkosh (Jackson St).

• Guest Reception:
  Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member.
• Phone Management:
  Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed.
• Administrative Support:
  Provide general administrative support, such as data entry, filing, and handling correspondence, to various departments as needed.
• Guest Service:
  Maintain a clean and welcoming front desk and waiting area. Offer guests refreshments and ensure they are comfortable while they wait.
• Coordination:
  Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction.

Schedule:

Mondays 11am - 7pm, Fridays 10am - 6pm, and Saturdays 8am - 5pm, with some flexibility to pick up additional hours as needed.

Pay:
Starting at $15.00 - $18.00 per hour, based on experience. Earn an extra $2.00 per hour worked every Saturday.

• Experience:
  
  Previous experience as a receptionist, front desk agent, or in a guest service role is preferred.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills with a friendly and professional demeanor.
• Organizational
  
  Skills:
  
  Strong attention to detail and the ability to multitask in a fast-paced environment.
• Technical
  
  Skills:
  
  Proficiency with Microsoft Office Suite and the ability to quickly learn new software and phone systems.
• Guest Service Orientation: A passion for providing outstanding guest service and maintaining a positive attitude.

At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here’s what you can expect when you join our team:

• Competitive Compensation
• Comprehensive Benefits:
  Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
• Generous Time Off:
  Two weeks of PTO starting on your first day (for full-time team members)
• Exclusive Discounts:
  Save on vehicles, service, and parts
• Financial Security: 401(k) plan with company match (for full-time team members)
• Work-Life Balance:
  Paid holidays (for full-time team members)
• Wellness Support:
  • Wellness Program
  • Free Team Member Clinic
  • Access to a Free Health Coach
  • Employee Assistance Program
• Team Recognition:
  Employee Referral Program
• Career Development:
  Ongoing training and opportunities for growth and advancement

Join Wisconsin’s Largest and Most Award-Winning Automotive Group. Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin’s largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day.

Our team has been recognized by Automotive News as a top dealership group to work for in Wisconsin and one of the best in the United States. We’ve also earned accolades such as Glassdoor’s “Best Places to Work” and honors from the Better Business Bureau and Time Magazine. We are committed to giving back to the community through Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin.

Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot.