Security Supervisor Port Perry Job Oshawa area,Port Perry Ontario Canada,Security

Position: Security Supervisor (Full-time) - Port Perry
Location: Port Perry

Great Blue Heron Casino & Hotel is seeking a Full-time Security Supervisor!

Reporting to the Security Shift Manager/Regional Security Manager, the Security Supervisor will be supervising the Security Officers and assisting the Security Shift Manager in the daily organization and running of the security shift, adhering to GBH policies and procedures. The Security Supervisor will address any concerns arising during the shift, which will be brought to the attention of the Security Shift Manager.

The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of the company’s vision, mission and values:

Excellent internal and external customer service skills are required to be displayed at all times

Responsible for the direct supervision of Security Officers and provide support to the Security Manager in the overall operation and administration duties

Address any concerns during the shift and reporting it to Management

Ensure any violations or suspected violations of the Gaming Code, the Criminal Code of Canada, the Gaming Control Act 1992, the Terms and Conditions of Registration, Ontario Casino Corporation Act and regulations are logged and reported to the Security Manager accordingly

Ensure all irregular, unusual, suspicious or illegal activities are logged and reported immediately

Maintain effective rapport with the Ontario Provincial Police and any other local Law Enforcement Agencies

Ensure Security Personnel are fully briefed prior to each shift as required

Safeguard confidential information and exercise due care to prevent its improper disclosure or use

Respond to and ensure all alarms, duress situations and incidents are addressed promptly and according to established procedures

Investigate and oversee all activities or occurrences that could impact the Casino in a negative manner

Ensure all security equipment are operational and report any malfunctions immediately

Provide training, coaching and development opportunities to Security Officers as necessary

Answer emergency calls and provide immediate care to ill and/or injured patrons and employees

Ensure compliance with all company rules, regulations, policies, and procedures at all times

Provide emergency medical care and manage medical complaints, altered mental status, seizures, environmental emergencies, behavioral emergencies and psychological crisis as required

Manage all aspect of employee issues including attendance, performance concerns, conflict resolutions, corrective actions and coaching as required

Work closely with EMS unit and provide emergency medical report of patient at the emergency scene as required

Perform all other duties as required by the Security Shift Manager

Successful applicants will demonstrate the following qualifications:

Completion of Post-Secondary Diploma is Police Foundations/LASA preferred or equivalent education/experience

Minimum two years of experience as a Security Officer at GBH or equivalent

Previous supervisory experience would be an asset

Must be able to successfully complete a Provincially Regulated Emergency Response Training administered through St. John’s Ambulance or Red Cross

Extensive experience with all facets of a physical security program

Previous experience and/or certification in Health and Safety

Must have a valid G Class Ontario Driver’s license

Knowledge of the Criminal Code of Canada (sections pertaining to the use of force an the powers of arrest)

Excellent interpersonal skills and tact in dealing with personnel and with the public

Must possess basic computer skills; including Microsoft Word, Outlook, Access and Excel

Ability to be fair, consistent and impartial in their approach to supervising the security staff

Ability to coach and obtain co-operations from others to achieve common goals, with well-developed leadership skills

Strong communication skills, both oral and written

Ability to operate effectively under stress during emergency situations

Ability to respect and maintain confidentiality of information

Ability to maintain discretion and diplomacy while performing job functions.

Ability to direct performance of departmental staff and follow-up with corrections where needed

Ability to prioritize, organize and follow through

Ability to exercise sound judgment

Must be able to exhibit professional business behavior at all times, have a high degree of initiative, proven dependability and accountability.

Candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure?


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