Sales Consultant

Fraser Ford Sales is home to Canada's best-selling automotive brand for seven consecutive years, offering a state-of-the-art facility in Oshawa. With a dedicated team certified in Automotive Law and Ethics, Fraser Ford focuses on delivering outstanding customer experiences, including vehicle financing, warranties, and a unique "find a car" program featuring access to thousands of vehicles. The dealership is also home to Durham Region's exclusive Special Vehicle Team and offers custom vehicle modifications.

Their Commercial Truck Department provides expert advice and flexible transportation solutions for small to medium-sized businesses. Fraser Ford is committed to quality service, innovation, and customer satisfaction.

Role Description
This is a full-time, on-site Sales Consultant role based in Cobourg, ON. The Sales Consultant will be responsible for assisting customers with their vehicle purchases by understanding their needs, providing expert advice, and ensuring a seamless buying experience. Duties include conducting consultations, delivering product demonstrations, maintaining strong customer relationships, and meeting sales targets. The role will involve staying informed about Fraser Ford’s offerings, financing options, and vehicle features to help clients make confident, informed decisions.

Qualifications

Proficiency in Sales Consulting and Consulting skills to effectively understand client needs and provide tailored vehicle solutions

Strong Customer Service and Customer Satisfaction skills to ensure a high-quality buying experience

Exceptional Communication skills for clear and persuasive interactions with customers and team members

Previous experience in automotive sales or customer-facing roles is an asset

Familiarity with financing options and vehicle features is a plus

Proactive attitude and ability to work in a team-oriented environment

Willingness to work on-site at the Cobourg, ON location

OMVIC Certified

Valid Drivers License

Must be willing to complete all the P2p training needed by Ford

Must work to maintain and exceed our high and industry leading Customer Service (CX) Experience

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