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Job Description & How to Apply Below
We are currently requesting resumes for the following position :
Sr. Developer HR
Resume Due Date :
February 2nd, (5:00PM EST)
Job : 25
- Number of Vacancies : 2
Level : MP5
Duration : 24 Months
Hours of work: 35 Hours per week
Location : CHQ, Colonel Sam Drive, Oshawa
Work Mode: Hybrid – 4 days remote
Hourly Range: $90-$95
Job Overview
The Senior Service Now HR Developer is responsible for designing, developing, and implementing HR Service Delivery (HRSD) solutions on the Service Now platform, with a strong focus on Employee Center (EC) and integrations with systems like SAP Success Factors Employee Central. This role ensures seamless employee experiences by configuring HR workflows, portals, and lifecycle events while adhering to best practices and security standards.
Solution Design & Development
Configure and customize HRSD modules: HR Case Management, Lifecycle Events, Employee Center/Employee Center Pro, and HR Knowledge Management.
Develop self-service portals and widgets using HTML, CSS, Angular
JS, Bootstrap, and Service Portal framework.
Implement automated workflows using Flow Designer, Workflow, and scripting (JavaScript, Glide API).
Integration
Integrate Service Now HRSD with Success Factors EC, Workday, or other HR systems using REST/SOAP APIs, Integration Hub, and MID Server.
Ensure accurate data exchange for job changes, onboarding/offboarding, and employee lifecycle events.
Security & Compliance
Configure role-based access controls and maintain data confidentiality for sensitive HR data.
Testing & Documentation
Conduct unit testing, UAT support, and maintain detailed technical documentation for configurations and integrations.
Collaboration
Work closely with HR stakeholders, IT teams, and platform architects to gather requirements and deliver scalable solutions.
Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives).
Continuous Improvement
Stay updated with Service Now releases and implement new features like Virtual Agent, AI Search, and Performance Analytics.
Qualifications
5+ years of Service Now development experience, with at least 3 years in HRSD and Employee Center.
Strong knowledge of Service Now platform architecture, HRSD data model, and portal development.
Proficiency in JavaScript, HTML, CSS, Angular
JS, and Glide scripting.
App Engine
Hands-on experience integrating Service Now with Success Factors EC or similar HR systems.
Service Now Certified System Administrator (CSA). Must Have
Service Now HRSD Implementation Specialist. Must Have
Excellent communication and stakeholder management.
Strong problem-solving and analytical skills.
Bachelor’s degree in Computer Science, Information Technology, or related field.
Our client is dedicated to promoting employment equity and encourages applications from equity‑seeking communities including but not limited to:
Indigenous Peoples, racialized individuals, persons with disabilities, and women. Our client aims to build a diverse team that reflects the communities it serves, enhancing its ability to meet their needs. We are committed to an inclusive and accessible work environment and invites all qualified individuals to apply, offering accommodations during the application, interview and onboarding process as needed. This effort supports our client’s long‑term strategy for equity, diversity, and inclusion.
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