ServiceNow Solutions Architect

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.

With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.

Procom’s areas of staffing expertise include:

• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Data warehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

Specialties

• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

Service Now Solutions Architect

On behalf of our client, Procom Services is searching for a Service Now Solutions Architect for a contract opportunity in Orrville, OH.

Job Details

• The Service Now Solutions Architect will be responsible for developing technical solutions on the Service Now platform to satisfy the business needs of the IT department and beyond.
• 8+ years of experience working with Service Now.
• Knowledgeable with the Service Now platform suite.
• Experience with Incident, Problem, Change, Service Catalog, Request, CMDB and Knowledge.
• Experience with integration with multiple LDAP, SSO, SCCM, SCOM, SMS Integration and other Infrastructure tools.
• Excellent knowledge of Service Now Discovery, Service Watch, Orchestration, Performance Analytics.
• Familiar with Service Now scripting and security best practices.
• Competent in organizing, planning and prioritizing work in a fast‑paced environment.
• Service Now Certified Implementation Specialist certification is desired.
• Ability to convey complex technical concepts in understandable business terms.
• Consults with business analyst/project manager to develop appropriate technical solutions.
• Advises on options, risk and impacts on business processes and technical architecture.
• Communicates technical problems and solutions to both technical and non‑technical audiences.
• Perform productively at many levels, from the abstract world of enterprise architecture to the concrete day‑to‑day world of coding, in order to produce the final deliverable desired by the client.
• Design, implement, integrate and support Service Now platform solutions.
• Create documents that specify strategy, assessment, or design in a way that delivers obvious value to the client and is understandable by any stakeholder.
• Work closely with clients, subject matter experts and the client's team to understand requirements, establish priorities and project scope, and manage expectations and project delivery.

Start Date

ASAP

Assignment Length

4+ months

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.