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Customer Service Rep
Job in
Oroville, Butte County, California, 95966, USA
Listed on 2026-02-09
Listing for:
Oroville Hospital
Full Time
position Listed on 2026-02-09
Job specializations:
-
Healthcare
Healthcare Administration -
Administrative/Clerical
Healthcare Administration
Job Description & How to Apply Below
Job #: 13414
Job Category: Business Office
Job Type: Full Time
Shift Type: Days
Facility:
Department: Patient Accounting
Pay Range: $19.24/hr.
- $25.86/hr.
Open Date: 02.02.26
Close Date:
Qualifications:
- High School graduate or equivalent with a background in the clerical field preferred
- Must have ability to perform bookkeeping and accounting functions such as posting account information and verifying accuracy of accounts
- Ability to use ten key calculator
- Must be able to operate business office computer
- Must have the ability to plan, implement and complete a full cycle of activities
- Must be able to organize work and schedule time allotted to achieve maximum productivity
- Must be able to converse informatively and tactfully with patients and maintain a friendly and helpful manner when dealing with the public
- Must be able to work harmoniously with a variety of people in stressful situations
- Must be able to willingly accept added tasks and responsibilities
- Must be flexible and willing to accept changes in work assignments
Start Date:
Open Until Filled.
Qualifications:
- High School graduate or equivalent with a background in the clerical field preferred
- Must have ability to perform bookkeeping and accounting functions such as posting account information and verifying accuracy of accounts
- Ability to use ten key calculator
- Must be able to operate business office computer
- Must have the ability to plan, implement and complete a full cycle of activities
- Must be able to organize work and schedule time allotted to achieve maximum productivity
- Must be able to converse informatively and tactfully with patients and maintain a friendly and helpful manner when dealing with the public
- Must be able to work harmoniously with a variety of people in stressful situations
- Must be able to willingly accept added tasks and responsibilities
- Must be flexible and willing to accept changes in work assignments
Responsibilities:
Job Summary
The Customer Service Representative is responsible for assisting patients or their representatives at the counter or on the telephone in obtaining information concerning their accounts.
Duties
- Research and corrects accounts when errors are found
- Obtains records and researches/utilizes all information received that will expedite payment of account
- Assists in upfront collection efforts when necessary
- Prepare refunds
- Assists in personnel training
- Performs other duties as assigned
Lifting Requirements:
Sedentary-generally not lifting not more then 10 lbs maximum and occasionally lifting and/or carrying such articles as ledgers, files and small items
Job Posted:
02/02/2026
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