IT Services Director

Starting Annual Salary $ - $

Starting salary dependent on qualifications, experience, and skillset of selected candidate

Job Title:

IT Services Director

Department: IT

Reports to:

Assistant Chief of Support Services

Status/FLSA:
Full-Time/Exempt

Supervises: IT Services Supervisor; GIS Analyst

Safety Sensitive:
Yes

Join our growing team and make a real impact every day at Golder Ranch Fire District!

Benefits for this position:
We have an AMAZING benefits package, worth approximately 35% of your salary!

• Arizona State Retirement System (ASRS) with employer matching contributions
• Medical, Dental, Vision, and Life Insurances
• Paid Time Off (PTO) accrual at 10 hours per pay period (260 hours per year), and 12 Paid Holidays annually (birthday included)
• District paid concierge healthcare service for you and your family
• Opportunity for continued education reimbursement
• Option to participate in additional self-funded retirement plans and a variety of supplemental insurance plans

The best benefit of all is our people! Join an amazing team of dedicated colleagues and courageous first responders who serve our community with commitment and heart. This is more than a job — it’s an opportunity to be part of a collaborative, mission-driven organization where you’ll work alongside people you genuinely enjoy while making a direct impact on public safety and community well-being.

Application Requirements:

• A resume must be uploaded at the time of application submission. Applications submitted without a resume will be considered incomplete and will not be reviewed.
• The system will require a document to be uploaded under the section labeled “Cover Letter.” A traditional cover letter is not required for this recruitment. Instead, applicants must submit responses to pre-determined questions in place of a cover letter.
• Please refer to the application link for the pre-determined questions and additional instructions.

Provides strategic leadership, planning, and direction for the Information Technology Program for the District. Ensures reliable, secure, and efficient technology systems that support public safety operations, administrative functions, and future District needs. Oversees network infrastructure, telecommunications, hardware and software procurement, cybersecurity, and technology planning to optimize organizational effectiveness.

• Establishes technical priorities, standards, policies, and administrative procedures to meet short and long-term District needs.
• Forecasts technology needs and advises executive leadership on emerging technologies and best practices aligned with the District’s Strategic Business Plan.
• Responsible for all aspects of the IT program, including computer hardware, network infrastructure, servers, storage, local and wide area networks, wireless systems, and network security devices.
• Coordinates with other department leaders to ensure the integration of software application purchases.
• Develops, submits, and monitors the IT program budget.
• Responsible for establishing, maintaining, and reporting the IT program performance metrics, including the completion of annual program appraisals.
• Ensures radio and public safety communications systems are effective, reliable, and meeting District needs.
• Ensures the development, maintenance and testing of data backup, disaster recovery, and business continuity procedures.
• Audits IT systems and practices to ensure effectiveness, efficiency, reliability, and security.
• Ensures timely, professional, and customer-focused technical support to District users, including installation, diagnosis, repair, and maintenance of hardware and software.
• Develops, coordinates, and provides user training to promote proper and effective use of computer and communications systems.
• Creates and maintains technical documentation, including network configurations, policies, procedures, and system changes.
• Researches technological advancements, pricing, and solutions to recommend system upgrades and efficiency improvements.
• Coordinates all aspects of the procurement and competitive bidding process for IT equipment, software, and services.
• Manages vendor relationships and contract…