Transportation Coordinator - Tracking & Tracing

Purpose

Ravago’s Domestic Transportation Department supports ~30 business divisions and manages a transportation budget of ~$125M and ~150,000 shipments annually. As a Tracking & Tracing Coordinator, you will ensure any delays or deviations from scheduled pick‑up or required delivery are communicated promptly to affected parties. You will follow up on all shipments, manage delay reason coding to identify root causes, and collaborate closely with the Transportation team to reschedule pickups, arrange redeliveries or expedites, and keep all stakeholders informed.

• Act as the primary contact for Account Managers, Customer Service Representatives, Product Coordinators, and Management regarding delayed shipments.
• Track and trace all shipments within a timeframe that allows proactive responses to delays.
• Maintain accurate delay reason coding and update it continuously.
• Complete follow‑up on all pickups and deliveries promptly to enable timely action by the transportation team.
• Ensure the entire month’s delay codes are completed by the following week for monthly reporting.
• Support carrier and warehouse relationships.
• Provide rotational after‑hours coverage for 2–3 weeks per year.
• Perform all other duties as assigned.

• Not Applicable

• Knowledge of transportation modes and warehouse operations.
• Excellent interpersonal and problem‑solving skills.
• Proficiency in Microsoft Excel, Access, and Word.

• Education:
  • Bachelor’s Degree preferred.
  • Equivalent experience considered in lieu of degree.
• Experience:
  • Minimum 1–2 years in transportation and/or warehousing preferred.
• Licenses /
  
  Certifications:
  • Valid driver’s license – required.
• Language:
  • Proficiency in English required.
  • Bi‑Linguistic – Spanish is a plus.

• Must be adaptable to a shared space with constant noise, with or without a private office.
• Hybrid in‑office and/or work‑from‑home role.

• Regular verbal communication, reading, and comprehension.
• Typing daily on a consistent basis.
• Push, pull, and lift to 40 lbs on a weekly basis.
• Travel by foot, car, bus, airplane, or other means for long and short periods.
• Setup desk equipment, including lifting, bending, pushing, and pulling.

• Health, Dental, Vision & Life Insurance
• Paid Time Off (PTO)
• 401(k) Matching Program
• Wellness Perks
• Tuition Reimbursement

This job description is not an exhaustive list of responsibilities or tasks. All employees are required to deliver the desired results intended for their role, at the designated level of knowledge, skill, and ability commensurate with their job title and level within the organization.

Ravago Americas is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications.

Entry level

Full‑time

Management and Manufacturing

Plastics Manufacturing