Assistant Recreation Manager - Loews Hotels Universal Orlando

Overview

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more

An enthusiastic and detail-oriented Assistant Recreation Manager to help lead, train, and develop the recreation team. In this role, you'"ll drive a culture of service excellence and guest safety while supporting a wide array of engaging recreational experience.

• Assist in overseeing daily operations for Recreation, Fitness Center, and Safety Programs—ensuring alignment with brand standards and guest expectations.
• Serve as the acting Recreation Manager in their absence.
• Manage and monitor all pool and recreation activities, including guest programs, and towel service
• Lead training of all recreation team members.
• Foster internal awareness and promotion of recreation offerings to maximize guest engagement and revenue opportunities.
• Maintain cleanliness, safety, and functionality across all recreational areas
• Lead monthly staff meetings and training sessions to reinforce safety protocols and service standards.
• Analyze trends and guest feedback to evolve our recreational offerings and enhance satisfaction.
• Notifies appropriate individual promptly and fully of problems and/or unusual matters

• Minimum one year of recreation/aquatics supervisory experience
• Must be able to swim and be comfortable in and around water for an entire shift
• Must be able to complete and maintain current Lifeguard certification to include written and practical exams
• Able to work a flexible schedule, including weekends and holidays
• Must complete monthly in-service training requirements
• Must hold clean motor vehicle driving record upon request
• High School Diploma or Equivalent;
  Associate degree in a related field is preferred
• Licensed Lifeguard Instructor certification preferred

• Recreation Team