Service Technician - Orlando

CIDAN Machinery Group is a global leader in the sheet metal machinery industry, with a strategy of being a one-stop-partner for many sheet metal fabricators. When it comes to bending, rolling, cutting, and forming metal - we have the technology, innovation, and state-of-the-art equipment. With over 118 years in the sheet metal machinery industry, our team can help companies setting up shop layout, fulfilling orders, optimizing processes, and much more.

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We are seeking a motivated and skilled Service Technician near the Orlando area to support our growing operations and ensure the reliable performance of customer equipment. The ideal candidate is hands-on, energetic, and eager to grow in a dynamic environment, while delivering high-quality service to customers and internal team members. This role plays a key part in upholding company values and maintaining strong customer relationships.

Requirements:

• Must be located in or near the Orlando areaand within a 1-hour drive of a major airport (MCO)
• Ability to travel 100% - Monday through Friday, year-round
• Must be able to obtain a U.S. Passport; some international travel may be required
• Comfortable working in a variety of work environments
• Ability to lift up to 50 lbs.

Responsibilities:

• Uphold company core values by being Professional, Passionate, Embracing Change, Sustainable, and Building Together
• Install, troubleshoot, repair, and maintain electrical, mechanical, hydraulic, and pneumatic systems related to sheet metal fabrication equipment
• Provide effective technical assistance, including repair and warranty support for in-field equipment
• Deliver phone-based technical support to customers through the in-house Help Desk
• Perform preventive and predictive maintenance to ensure optimal equipment performance
• Read and interpret diagrams, schematics, operation manuals, and manufacturer specifications for installations and repairs
• Operate hand tools, power tools, precision measuring devices, and electronic/electrical testing instruments
• Execute equipment installations and provide training to customers during the installation process
• Collaborate with team members and departments to support organizational growth
• Assist with additional service-related projects and tasks as needed

Qualifications:

• Previous experience in mechanical, electrical, or industrial service work preferred
• Strong work ethic with a willingness to learn and grow
• Ability to work independently while effectively managing tasks in a fast-paced environment
• Excellent problem-solving and troubleshooting skills
• Strong communication and customer service abilities
• Intermediate to advanced computer skills
• Mechanical and electrical experience preferred
• Roll forming experience preferred

Benefits

• Medical Insurance (Choice of Employee option to be company paid)
• Dental Insurance (Company paid)
• Vision Insurance (Company paid)
• Health Savings Account (Company contribution)
• Flexible Spending Account (Health Care and Dependent Care)
• Employee Life Insurance (Company paid)
• Voluntary Term Life Insurance
• Short Term Disability
• Long Term Disability (Company paid)
• Other voluntary benefits
• 401k with company matching contributions
• Annual professional development allowance
• Employee Assistance Program
• Paid holidays
• Paid time off