Senior Installation Technician

Overview

The Senior Installation Technician reports to the Installation Manager and is responsible for performing a wide range of HVACR activities for industrial, commercial and residential customers. Customer-based activities require an individual possessing traits of decisiveness, initiative, tact, judgment, integrity, dependability, and the ability to communicate in a technically credible manner. Job-related contact can occur with virtually all demographic groups, with the majority of working contacts being customers, other 4 Seasons Air Conditioning and Heating technicians, the Installation Manager, the Estimator and the Parts Runner.

• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance
• Paid Training
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation
• Year-Round Work
• Spiffs, Rewards, & Employee Contests

• Assisting the Installation Manager in the planning, organizing, motivating, controlling of human and other resources in support of the Department jobs, assignments, sales and goals.
• Leading by example ad hoc installation teams in the timely, efficient and profitable accomplishment of assigned jobs and tasks.
• Performing special or complicated installation activities without assistance, as required.
• Training Installation Department and other 4 Seasons Air Conditioning and Heating employees on installation-related subjects, including call-back prevention, installation protocols, and lessons learned.
• Conducting quality control inspections of installation jobs, monitoring the technical progress of newly assigned installation employees including start-up proceedings, as assigned.
• Conducting point-of-work sales of IAQ services, unit components, unit replacements, add-on units, residential service contracts, and developing lead referrals for the 4 Seasons Air Conditioning and Heating sales staff.
• Conducting non-installation, lead-technician level work in support of the Indoor Air Quality and Service Departments, as assigned.
• Performing related duties as directed by the Installation Manager.

• High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
• Five or more years of successful and full-time HVACR experience, either as a service or commercial installation technician.
• Good oral and reading skills, including the ability to read and apply manufacturers' installation instructions and to clearly communicate with residential, commercial, and industrial customers, suppliers, and other 4 Seasons Air Conditioning and Heating employees.
• Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions existent in (state).
• Interest and initiative in maintaining his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
• Interest and initiative in getting trained to develop point-of-service sales techniques including developing sales leads and conducting sales of unit replacements, add-on units, IAQ services, and service contracts.
• Current (state) operator's license and the ability to operate all types of vehicles in the corporate fleet within 30 days of initial employment Incumbent must be insurable by current 4 Seasons Air Conditioning and Heating insurance carrier.
• Ability to work efficiently given time pressures, non-standard schedule, extreme weather conditions, varying customer needs and demands, and backlog constraints.
• Experience, knowledge and proven skills in accurately diagnosing and efficiently accomplishing a job to the mutual benefit of the customer and (company name).