Field Service Technician - Utilities

Field Service Technician I - Utilities

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• Conduct all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wear proper personal protective equipment.
• Attend and successfully complete required technician training classes.
• Maintain the necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
• Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
• Work in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
• Inspect components to insure maximum parts are being reused to control repair costs.
• Complete required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
• Monitor job expenses versus repair estimates and ensure that the supervisor is aware of any cost over‑run, prior to the job being completed.
• Approach work in a positive manner, maintain conduct that is supportive of the work team and set the standard for others to follow.
• Contribute to team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
• Train and/or mentor others in the department. Assume supervisory position temporarily, as necessary.
• Perform other duties as assigned.

• Safety
  :
  Fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
• Job Specific Skills
  :
  Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources.
• Communication
  :
  Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood; uses feedback to verify effective and accurate communication has occurred.
• Information Gathering
  :
  Checks all appropriate sources in identifying the information needed for analysis and decision making; checks work to ensure accuracy and completeness.
• Takes Initiative
  :
  Takes appropriate action to resolve issues without requiring direction; seeks out others involved in a situation to learn their perspectives.
• Results Oriented
  :
  Has a strong sense of urgency and commitment to achieve desired results; remains focused, does not get bogged down in unnecessary detail.
• Adaptability
  :
  Adapts to changing business needs, conditions, and work responsibilities; recovers quickly from setbacks.
• Credibility
  :
  Demonstrated concern to be responsible, reliable, and trustworthy; maintains commitments.
• Personal Development
  :
  Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas.

• High School diploma or GED.
• 5–6 years of related experience.
• Valid driver’s license.
• Successfully completed all required training curriculum to be designated Service Field Tech I.
• Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

• Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER