Orlando, Florida – Community Service Technician

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Career Description
Columbia Residential is looking for a Community Service Technician located in Orlando, Florida. The role is based at West Lakes 2023 Orange Center Blvd, Orlando, FL 32805. As a member of the Columbia Residential family, you will become an integral contributor to fulfilling the mission and vision of the company.

Position Summary
The Community Service Technician maintains the physical condition and appearance of the community and oversees curb appeal, general maintenance repairs, unit make‑readies, and preventive maintenance for the community.

• Provides service to residents in a prompt, courteous and professional manner and follows up on service requests to assure the highest quality customer satisfaction.
• Performs maintenance work for make‑ready units; service requests and repairs; installs major appliances; and all other tasks as assigned and directed by the Community Service Supervisor.
• Cleanly inspect and maintain the physical appearance of the community to include common areas, grounds, and building systems. Corrects and reports liabilities and deficiencies to management.
• Adheres to the Company’s safety programs.

Position Qualifications

• High School Graduate or General Education Degree (GED) for consideration
• Trade School preferred

• HVAC/Freon Recovery Certification
• EPA Refrigerant Certification
• CPO (Certified Pool Operator)
• Valid Driver’s License
• All other certifications required by state and federal law

• Minimum of three (3) years of related work experience.
• Knowledge of a variety of skill trades including construction/installation, carpentry, plumbing, mechanical and electrical, pools, household appliances, framing and finishing walls, doorways, roofs, and other wooden structures. Install and repair sinks, drains and toilets, inspect, clean and lubricate mechanical parts of equipment. May perform basic welding and metal work.

• Complete in‑house training within the first 90 days of employment.
• Must be able to withstand exposure to the outdoor environment; level of noise when using power tools.
• Must understand the Company’s safety standards to include proper lifting techniques, proper use of equipment, OSHA and MSDS.
• Must complete all safety training and wear safety equipment as applicable.
• Must be able to work overtime and on‑call schedule when needed. While on‑call, must be able to respond to emergency calls within 15 minutes and be on premises of assigned apartment community within 30 minutes to complete resident/management requests.
• Enjoy the work you do; demonstrates a pleasant professional demeanor and show a desire for success.
• Exhibit behavior that is consistent with the Vision, Mission Statement and Core Values of the Company; make working environment enjoyable for self and others.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurance (AFLAC)
• Prescription Drug Coverage
• Flexible Spending Account
• 401(k) Retirement Savings Plan
• Employee Assistance Program
• Performance‑based Bonus Program
• Tuition and Professional Development Assistance
• Short‑term Disability Insurance
• Long‑term Disability Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Accidental Death and Dismemberment Insurance
• Paid Time‑Off (including your birthday!)
• Paid Holidays
• Health Reimbursement Account
• Employee Referral Program

Columbia Residential is the leading property management and development company in this region, specializing in the low‑affordable market. Our mission is to provide quality, safe, and affordable housing for low and moderate income families. We create an environment for team members to excel and to be recognized and rewarded for their accomplishments.

• Excellence
• Integrity
• Responsibility
• Responsiveness
• Respect
• Character