Field Service Technician

Overview

EAM‑Mosca Corp., a leader in end‑of‑line automated packaging machinery, seeks a Field Service Technician for the Orlando, FL region.

• Install, commission, and maintain EAM equipment to ensure reliability and high customer satisfaction.
• Perform preventative, predictive, and emergency repairs on all EAM equipment.
• Troubleshoot mechanical and electrical systems using systematic thinking, test equipment, and hand tools.
• Work closely with Mosca Engineering to provide the highest level of customer service.
• Generate service reports that explain the work performed, parts used, and any follow‑up needed.
• Communicate daily with area service managers and develop schedules and itineraries that meet customer needs.
• Work with a sense of urgency while remaining calm under pressure.

• Advanced understanding of pneumatic, hydraulic, bearing, lever, channel, pulley, cam, and camshaft systems.
• Basic experience with Allen Bradley, Siemens, and B&R PLC control systems.
• Electromechanical experience with conveyance systems, sensor understanding, and electric motor interaction.
• Proficient with a multimeter, point‑to‑point, electrical schematic reading, and tracing.
• Proficient with calipers and micrometers.
• Ability to take initiative and work independently on a regular basis.
• Clear and professional communication in both written and verbal media, including web‑based service reporting, video conferencing, and face‑to‑face interactions.
• Extensive travel within the U.S. Monday thru Friday (80%).

• In‑house training and continuous on‑the‑job field training with senior field staff.
• Company car, corporate expense account/credit card, company laptop, and cell phone.
• All required personal safety equipment, company logoed clothing, supporting parts inventory, and company‑supplied tools.

• Minimum 3 years of field or plant equipment maintenance experience.
• Spanish preferred.
• Corrugated industry experience a plus.
• Mechanical understanding of strapping machines;
  Mosca preferred.
• High school diploma.
• A valid driver's license.
• Solid mechanical/electrical background.
• PLC experience preferred.
• Associate's degree a plus.

• Medical, dental, and vision benefits.
• 401(k) retirement savings program.
• Paid vacation and holidays.
• Life insurance.
• Employee assistance programs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.