Espresso Beverage Equipment Technician

Incredible Flavors is a fast-growing distributor of specialty coffee products, equipment, and breakroom supplies serving cafés, offices, and hospitality businesses across Central Florida. We are looking for a skilled and motivated Service Technician to join our team, with a strong emphasis on servicing commercial espresso equipment, including super-automatic machines. This role involves the installation, maintenance, and repair of coffee brewers, espresso machines, and water systems at customer locations.

A significant portion of the work supports third-party service contracts for national equipment and coffee brands that depend on Incredible Flavors for responsive, professional service. We’re seeking a mechanically inclined, detail-oriented technician who thrives in the field and values excellent customer service.

Experience with espresso equipment — particularly super-automatics — is highly preferred, but we are willing to train the right candidate. Responsibilities:
• Diagnose and repair commercial coffee and espresso equipment, including super-automatic machines
• Service and maintain water coolers and point-of-use filtration systems (filter changes, sanitization, etc.)
• Perform routine maintenance on ice machines, including cleaning and basic troubleshooting
• Complete scheduled service tasks under company-managed agreements and third-party service contracts
• Inspect all equipment types for leaks, performance issues, and general wear during site visits
• Follow all company and customer safety policies and protocols while on job sites
• Maintain and care for assigned service vehicle, ensuring cleanliness and compliance with maintenance policies
• Safely transport tools, parts, and equipment to and from customer locations
• Use standard hand tools and diagnostic equipment to perform field repairs and preventive maintenance
• Communicate professionally with customers and document all work using company systems or mobile apps
• Demonstrate consistent, reliable attendance and responsiveness to scheduling and dispatch

Qualifications:

• High school diploma or equivalent
• Valid driver’s license with a clean driving record
• Must be eligible to work in the United States
• Ability to pass a background check
• Must be able to lift up to 75 lbs and safely maneuver heavier equipment using dollies or team assistance
• Friendly, professional demeanor with strong verbal communication skills
• Self-motivated and able to work independently in the field
• Team-oriented with a positive attitude and willingness to collaborate
• Strong organizational skills and attention to detail
• Ability to follow directions and adhere to all traffic and safety rules Preferred Qualifications
• Hands-on experience with commercial espresso machines, coffee brewers, grinders, and water systems
• Basic understanding of plumbing, electrical, and refrigeration systems
• Trade background or technical training in a related field (HVAC, electrical, appliance repair, etc.)
• Previous experience servicing ice machines or water filtration equipment
• Manufacturer certifications for coffee equipment or water coolers are a plus Compensation: $18 - $25 hourly

• Diagnose and repair commercial coffee and espresso equipment, including super-automatic machines
• Service and maintain water coolers and point-of-use filtration systems (filter changes, sanitization, etc.)
• Perform routine maintenance on ice machines, including cleaning and basic troubleshooting
• Complete scheduled service tasks under company-managed agreements and third-party service contracts
• Inspect all equipment types for leaks, performance issues, and general wear during site visits
• Follow all company and customer safety policies and protocols while on job sites
• Maintain and care for assigned service vehicle, ensuring cleanliness and compliance with maintenance policies
• Safely transport tools, parts, and equipment to and from customer locations
• Use standard hand tools and diagnostic equipment to perform field repairs and preventive maintenance
• Communicate professionally with customers and document all work using company systems or mobile apps
• Demonstrate consistent, reliable attendance and responsiveness to scheduling and dispatch