Internet Sales Consultant

Automotive Internet Car Sales Consultant

Universal Hyundai, Nissan and Genesis is looking for an internet sales representative to join our team in our Orlando dealerships. This person will actively seek out and engage prospective customers to sell our product and/or services.

The ideal candidate is results‑driven, hungry for customer acquisition, and passionate about contributing to top‑line revenue growth.

• Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email or in person.
• Has thorough knowledge of all dealership products and services.
• Satisfies the transportation needs of Internet‑generated customers.
• Sells/leases and delivers a minimum required units per month.
• Directs customers to Nissan, Hyundai, or Genesis information resources, including those available on the Internet.
• Assists customers in selecting vehicles.
• Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
• Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notify customers that their messages have been forwarded to the appropriate personnel for prompt attention.
• Handles all Internet sales inquiries personally.
• Maintains an ongoing customer database to capture repeat business.
• Knows and understands the federal, state, and local laws that govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories etc., and their benefits to customers.
• Attends product and sales training as requested by sales manager.
• Schedules first service appointment.
• Attends sales meetings.
• Maintain professional appearance.
• Other tasks as assigned.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Valid Driver's License
• Genesis and Hyundai Certified
• Nissan Certified

• 1-2 years experience selling a product or service.
• Excellent ability to manage and build relationships.
• Demonstrated ability to meet and exceed acquisition goals.
• Advanced skills in communicating, selling and negotiating.
• Unrelenting drive to understand and meet prospective customer needs.
• Familiarity with CRM systems and Microsoft Office Suite.

Job Type: Full‑time

• Health insurance
• Dental insurance
• Vision insurance
• Retirement benefits
• Employee discounts