New Home Sales Counselor - Polk County, FL

New Home Sales Counselor - Polk County, FL

We are looking for an experienced Outside Sales Counselor to help generate new home sales for Meritage Homes in Polk County, FL.

• Accomplish sales and customer service goals and other objectives as determined by your Sales Leader.
• Maintain existing and cultivate new Realtor relationships through various methods that create long‑term partnerships and recurring business.
• Connect unrepresented home buyers to Realtors and foster the partnership through the home buying process.
• Actively manage and partner with others to ensure the overall look of the communities, homes, and surrounding area are pristine, so our guests enjoy a quality experience as they tour our communities and homes.
• Create, practice, refine, and continually improve your personal sales presentation to convert leads.
• Use insight and consultative selling techniques to teach customers about the home buying industry and offer unique perspectives to help influence a sale.
• Proactively utilize a CRM system to effectively and efficiently manage the discovery and follow‑up strategies of all potential customers.
• Engage visitors and offer to demonstrate models, home sites, and/or showcase homes depending on the needs of the guest.
• Provide all pertinent community, home site, floor plan, and pricing information.
• Ask for the sale.
• Drive traffic, travel to, and sell from multiple Meritage communities that meet the buyer’s needs.
• Present the Meritage Homes Purchase Agreement to buyers in a professional and complete manner, including explaining payment information, taxes, insurance, CC&R, HOA rules and restrictions, and other amenity information as necessary for the community.
• Actively solicit new and referral business using  to ensure the most effective prospecting skills are employed to drive your sales efforts.
• Ensure accurate and timely completion of all buyer paperwork and internal reporting information.
• Assist buyers with scheduling appointments with design studio, operations managers, mortgage, and title companies as necessary.
• Communicate and assist the lender with customer loans, keep current on loan status, and the requirements to expedite closing of all sales.
• Product knowledge
  • Concept of Community
    • Know size, number of homes, future plans and restrictions.
    • Know the area around the community – Interstates, shopping, schools, churches, etc.
  • Extensive Product Knowledge
    • Plans, features, pricing, options, warranties, and construction knowledge.
  • How we differ from the competition.
  • Maintain an updated competition analysis notebook and know what the competition offers each month (sales incentives, new products, lot releases, etc).
  • Maintain knowledge of local markets, real‑estate laws/rules, public opinion, local and national trends, government regulations, and economic trends related to the home‑buying industry.
  • Shop the competition in submarkets to determine community traffic, sales, new product, visual presentation, promotions, etc.
  • Update the buyer throughout the construction process and act as point of contact for buyers throughout all phases of construction and closing.
  • Ensure customer satisfaction from initial visit to closing.
• Complete all onboarding and other assigned training.
• Strive to maintain, improve, and promote the company’s image with prospects, customers, homeowners, brokers within the community.
• Establish and maintain relationships with realtors and mortgage brokers.
• Attend weekly sales meetings or other meetings directed by management.
• Special projects and other duties as assigned.
• Must be able to work nights, weekends, and most holidays.

• Education: Minimum high school diploma or educational equivalent required; some college coursework or bachelor’s degree strongly preferred.
• Experience: 3+ years of previous experience in outside sales; strongly prefer a minimum of one year of experience in new home sales with a proven track record of success.
• Technical
  
  Skills:
  
  Ability to obtain a valid real‑estate license (if required); proficiency with Microsoft Office (Outlook, Word, Excel).
• Interpersonal/Communication
  
  Skills:
  
  
  • Strong oral/written communication skills and excellent customer service.
  • Excellent…