Regional Trading Manager APU Product Line

Regional Trading Manager APU Product Line

Location:

Orlando, United States of America

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

In an increasingly fast paced world, we make the unpredictable, predictable by connecting and entertaining passengers to make your life better. Combining a diversity of talents, we master the decisive moments that matter to passengers and airlines. Whatever it takes.

Thales is seeking a Regional Sales Manager APU Product to drive sales growth and expand market share within the Auxiliary Power Unit product portfolio. This role involves developing and executing sales strategies, managing key customer relationships, and collaborating closely with marketing and service teams to meet revenue targets and customer satisfaction goals. You will coordinate Thales internal departmental activities with the objective of developing commercial and system solutions to meet and exceed Thales and customer expectations.

In this position, you will also develop sales strategies and facilitate the issuance of commercial proposals and associated quotes to the customer. The scope of the job includes both strategic and tactical elements to be developed and executed as well as ensuring prompt payments and making certain the customers are in good standing financially.

• Ensure a high degree of customer satisfaction within the assigned accounts, while ensuring the profitability of Thales.
• Growing the business portfolio by introducing and selling products and services into the market.
• Growing Aviation Global Services (AGS) market share by developing existing and new clients and winning sales campaigns. The position is directly responsible for APU Product for the assigned customer base.
• Propose ideas for Thales to develop new services and solutions through exploration of requirements with customers, and/or a deep understanding of their needs.

• Own overall customer satisfaction for the portfolio by proactively managing customer expectations, requirements, and contractual obligations. Lead strategic and consultative sales campaigns while balancing customer commitments with financial goals. Ensure positive customer rankings of Thales by following up on feedback and actions. Proactively identify, resolve, and escalation customer satisfaction issues promptly, driving their closure to enhance customer trust, satisfaction, and perceptions.
• Commercial Responsibilities – Oversee commercial matters for the assigned accounts and will be responsible for:
  Understanding existing and anticipated customer requirements and identify company products and services to fill such requirements. Monitor customer preferences to determine the focus of sales efforts; develop and maintain contacts with customers; manage account contracts and related margin performance; participate in financial planning and forecasting exercises (i.e. budgeting or MYB); develop and manage the OI and Sales budget for assigned accounts.
  
  Present and defend budget to management; update sales and forecast on a regular basis; work closely with other customer-facing departments to ensure maximum upselling and increase profitability; serve as lead negotiator during all sales campaigns; utilize Salesforce to manage all customer engagement and support commercial activities; help to improve current processes and increase sales efficiency.
• Customer Relationship – Development of strong and long-term business relationships; develop long-term relationships at multiple levels, including executive level/key influencer/decision makers at the customers to understand customer needs and deliverables; lead regular meetings with customers to provide an overview of account activity and performance…