Shift Lead

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.

The Retail business unit comprises more than 200 chocolateries in 21 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.

A Part‑Time Key Holder (Shift Lead) is a brand champion who is passionate about providing a wonderful overall in‑store experience. The ideal Key Holder exudes strong leadership traits and aims to build a career in retail management.

• Deliver outstanding customer experience, as well as a similar environment for the in‑house team
• Provide training and/or help Store Associates to always ensure that production goals are met, including product‑finishing projects
• Lead various in‑store tasks during each shift, exemplifying the store and brand standards
• Ensure the movement on the sales floor is flowing effectively
• Help ensure product merchandising is done accurately
• Lead the follow‑through of all food safety protocols
• Target sales objectives and help achieve store compliance and loss prevention standards
• Participate in team meetings to discuss goals, progress and topics in need of improvement
• Participate in other role‑related duties as assigned by the Store Manager

• At least 1 year of experience in retail sales or a similar fast‑paced, customer‑minded environment, with increasing levels of responsibility
• Strong interpersonal skills and the ability to communicate effectively
• Reliability and flexibility with scheduling based on store needs
• Quality‑mindfulness with keen attention to detail
• Passion for chocolate

• Depending on the length of the shift, employees may need physical stamina to remain active and stand for long hours, often walking or standing in a fast‑paced environment.
• Ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes.
• Multitasking requires physical agility and the ability to stay organized.
• Ability to bend, squat, or reach up high to organize or stock products.
• Maintain cleanliness in the store, which can involve bending down to clean floors or wiping down displays.
• Restocking low shelves or accessing high displays may involve frequent bending or stretching.
• Ability to lift 15‑40 pounds.

• Competitive pay
• Holiday bonus
• Annual bonus
• Life Insurance options
• Additional discounts and perks!
• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• In‑house and external further training
• Unique career opportunities
• Generous discounts on our products
• Chocolate at work
• Easily accessible locations

Own it. Grow it. Make it fresh.

Sounds interesting? Then come join us. Jennifer Kassaras, Recruiting and Onboarding Manager  will be happy to answer your questions. You can also visit our career site:
My Job Search.

We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Our success and momentum to expand is only possible through the passionate drive of our diverse 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles.