Floor Manager

Position Title:

Floor Manager

Department:
Floor

Supervisor:
Assistant Branch Manager/Branch Manager

FLSA:
Exempt

Position Summary:

Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.

Essential Functions:

* Ensure proper customer service and works to develop relationships with large customers.

* Supervises and works alongside Assistant Floor Manager, Floor Supervisors and Stockers to assure that shelves are stocked and merchandise is rotated.

* Develops schedules, monitors performance and recommends the proper discipline as appropriate.

* Trains employees in job responsibilities and safe operating procedures

* Interviews candidates and recommends for hires.

* Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits.

* Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages.

* Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions.

* Supervises the receiving of products and ensures that the proper paperwork is completed.

* Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made.

* Supervises the ordering of products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand.

* Coordinates that the pallets stored in the racks have the proper block and date tags.

* Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath.

* Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators.

* Assures that trash is removed from floor and properly handled.

* Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product.

* Ensures that all signage is correct and that the flyers' prices are reflected on the product.

* Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising.

* Performs additional duties, responsibilities and projects as assigned.

* Performs weekly self audits on the perishable department.

* Works different schedules as required. May be required to start before store opening and/or start later in order to close store and prepare for next business day.

Other Responsibilities:

* Performs other work-related duties as required and assigned.

Education, Experience and

Skills Required:

* Bachelor's Degree, OR

* High School Diploma or GED with at least 4 years experience in customer service, OR

* Any appropriate combination of education and experience.

* Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.

* Ability to effectively present information and respond to questions from managers, clients, and general public

* Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume.

* Effective oral and written communication skills.

* High level of interpersonal skills to handle sensitive and confidential situation and documentation.

* Commitment to company values and strong customer orientation.

* Computer Literacy

Physical Requirements:

* Lift/Carry Abilities (measured for maximum or average load)

* Lift - 50 lbs

* Carry strength (50' or less) - 50 lbs

* Frequent lift/carry (> 12x/hour) - 50 lbs

* Constant lift/carry (> 30x/hr) - 20 lbs

* Push/Pull - 500lbs

* Physical Aptitudes (rated based on level of skill involved)

* Agility/dynamic balance 80-100%

* Finger dexterity - 80-100%

* Manual dexterity - 80 - 100%

* Posture Tolerance (rated based on frequency or time involved)

* Stand/walk - constantly

* Reach above shoulder level - occasionally

* Twist/turn head - constantly

* Bend over/stoop - occasionally

* Climb steps/ladder - occasionally

* Kneel/squat - occasionally

Work Environment:

* Requires frequent exposure to cold temperatures

* Equipment in motion (forklifts, electric pallet jacks, scooters)